VidOps Team Lead
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
VidOps Team Lead leading Beamr’s video solutions engineering team and customer engagements. Designing video processing solutions, managing evaluations, and partnering with Sales on commercial opportunities.
Responsibilities:
- Lead and develop the VidOps team, setting priorities, allocating work, managing performance, and coaching team members in technical and customer-facing skills.
- Partner with Sales to assess prospect fit and commercial potential, prioritize technical work across accounts, and deliver customer-facing demonstrations and technical discussions during the sales process.
- Lead customer evaluations and proofs of concept, defining scope, measurable success criteria, timelines, and next steps with Sales and customers to support commercial decisions.
- Contribute hands-on to the design, implementation, and support of advanced video processing and encoding solutions using Beamr technologies and platforms.
- Collaborate with customers to understand their video workflow needs and develop tailored solutions.
- Create benchmarks and frameworks to analyze video processing solutions and workflows.
- Troubleshoot complex video issues related to encoding, streaming, and playback across devices and platforms, and provide technical support and training on video technologies and best practices.
- Coordinate team capacity and delivery commitments across evaluations, demonstrations, integrations, and support, managing scope and setting clear expectations with customers and internal teams.
- Track engagement progress, risks, and blockers, and keep Sales and management informed.
- Establish consistent processes for customer handoffs and evaluation planning.
- Stay up to date with emerging video technologies and trends.
Requirements:
- Bachelor's degree in Computer Science, Video Engineering, or a related field.
- 5+ years of experience in video engineering or related roles.
- 2+ years of experience managing a Solutions Engineering or pre-sales team, including work allocation, coaching, and performance management.
- Knowledge of video codecs, streaming protocols, and content delivery networks.
- Experience with video processing tools and frameworks such as FFmpeg and GStreamer, video encoder configuration, and quality metrics such as PSNR, SSIM, and VMAF.
- Proficiency in at least one programming language, such as Python, C++, or Java.
- Experience working in the cloud, preferably AWS, and familiarity with cloud platforms for video processing and delivery.
- A strong sales mindset, with the ability to assess commercial potential and align technical effort with sales priorities.
- Experience leading customer evaluations or proofs of concept, defining measurable success criteria, and guiding customers toward a decision.
- Excellent verbal and written communication skills, with the ability to explain complex technical concepts to technical and non-technical audiences.
- Ability to manage competing priorities and timelines across multiple accounts, set clear expectations, manage scope, and make practical resource allocation decisions.
- Strong time-management and independent working skills, problem-solving abilities, and attention to detail.
Similar Jobs
Care Management Clinician – Team Lead
Care Management Clinician Team Lead supervising PacificSource health plan clinical care managers in North Carolina. Improving workflows, service quality, and member care outcomes.
Care Management Clinician Team Lead
Care Management Clinician Team Lead overseeing clinical care teams and health services operations for PacificSource health insurance members. Coaching staff, improving processes, and coordinating member care.
Care Management Clinician – Team Lead
Clinician Team Lead managing PacificSource health plan case management teams and care programs. Supervising staff, improving workflows, and coordinating member services remotely in North Carolina.
Care Management Clinician – Team Lead
Care Management Clinician Team Lead supervising clinical care managers and improving Health Services programs. Supporting PacificSource members’ access to quality, affordable health insurance care.
Team Lead, Messaging & Services
Team Lead strengthening Twilio’s Messaging & Services Support team. Coaching technical support engineers, improving workflows, and resolving complex cloud communications escalations.
Service Desk Team Lead
Service Desk Team Lead overseeing 24/7 IT support, contractor performance, and service reporting for SAIC’s defense and mission technology services.
Fraud Threat Team Lead
Fraud Threat Team Lead guiding analysts through OSINT, WEBINT, and technical fraud investigations. Delivering actionable intelligence and mitigation guidance for Alice’s AI and online safety clients.
Claims Team Lead
Claims Team Lead managing 12–15 examiners and claims operations for HealthEdge’s AI-powered health insurance infrastructure. Driving accuracy, KPIs, service levels, training, and operational excellence.
Team Lead, Contract Care Coordination
Team Lead supervising clinical care coordination for Centerstone’s military behavioral health services. Managing staff, compliance, referrals, audits, and provider outreach.
Team Lead – BPO, German, French
BPO Team Lead supervising German- and French-speaking sales agents for WorkNomads’ global remote talent community. Managing KPIs, schedules, coaching, escalations, and process improvements.
Service Team Lead
Service Team Lead guiding Trellis’s remote insurance call-center team. Coaching agents, improving P&C service quality, and driving retention and cross-sell results.
Data Team Lead
Data Team Lead owning data architecture, lakehouse development, and team leadership. Guiding analytics and decisions for a global health and wellness company.
DAM Team Lead
DAM Team Lead building Fresh Prints' scalable custom-apparel product catalog and QA systems. Leading a three-person team through a 100x ecommerce catalog expansion.
Expert Team Lead, Medicine
Expert Team Lead guiding AI Tutors producing medical training data and evaluations for SpaceXAI’s models. Ensuring domain quality, operational excellence, and team performance.
Foreclosure Title – Team Lead
Foreclosure Title Team Lead coordinating title review and curative processes across multiple states. Supporting attorneys, clients, and reporting teams at a creditors’ rights law firm.
Team Lead
Epic Radiant Team Lead overseeing six-person healthcare application team. Balancing leadership with hands-on Radiant build, configuration, optimization, and Cupid rollout support.
Customer Insights Team Lead
Customer Insights Team Lead transforming automotive customer and marketing data into actionable insights. Leading SQL analysis, reporting, and analyst guidance for Fullpath’s AI-powered dealership platform.
Senior Clinical Data Team Lead
Senior Clinical Data Team Lead managing complex clinical trial data for Thermo Fisher Scientific. Leading data management activities, client liaison, reporting, budgets, timelines, and junior staff mentoring.
Publishing Team Lead
Publishing Team Lead leading managers and scaling CrazyLabs’ mobile games. Improving retention, monetization, and player experience through data-driven product strategy.
Team Lead, Provider Enrollment
Team Lead overseeing provider enrollment, credentialing, and re-credentialing for healthcare providers at Med-Metrix. Training offshore teams, monitoring quality, and ensuring HIPAA-compliant enrollment operations.