VP, Product Management
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Job Description
VP leading FinThrive's healthcare Patient Access product strategy, roadmap, P&L and product organization. Driving differentiated revenue-cycle technology solutions, adoption and profitable growth.
Responsibilities:
- Own end-to-end strategy for FinThrive's Patient Access portfolio, including product vision, market positioning, roadmap, pricing, packaging, investment priorities and build, buy, partner or exit recommendations
- Lead portfolio planning and lifecycle management across solutions, balancing innovation, feature development, break/fix priorities, regulatory and market needs, platform modernization and product rationalization
- Build, manage and develop the product team
- Drive client-centric solution strategy and differentiated product roadmaps
- Establish processes for monitoring and measuring product success and taking products to market
- Track competitive markets and incorporate learnings to optimize healthcare provider technology offerings
- Collaborate with marketing, sales, development, implementation, support, services and external stakeholders
- Improve NPS, client retention, usage and adoption through feedback loops and product stickiness
- Contribute to company strategy, vision, culture and mission as a product management leadership team member
- Manage the solution portfolio P&L and develop strategies to mitigate financial risks
- Participate in sales processes to convey product vision and value proposition
- Monitor information technology and healthcare industry changes
- Provide marketplace, competitor and customer-segment insights for planning and product development
- Foster organizational flexibility in response to marketplace changes and opportunities
Requirements:
- Bachelor's degree or equivalent relevant experience
- 8+ years of product management experience, including ownership of product strategy, roadmaps and lifecycle decisions
- 5+ years of progressive product leadership experience, including building, leading and developing product teams in a growth-oriented technology organization
- 2-3+ years of experience in healthcare revenue cycle management, Patient Access or a closely related healthcare technology environment
- Experience developing cloud-based or software solutions
- Operational experience managing a product or portfolio P&L and using financial and operating metrics to guide prioritization decisions
- Strong command of Agile and product management methodologies
- Experience partnering with Product Owners and software-development teams
- Executive-level communication and presentation skills
- Strong analytical judgment, accountability and results orientation
- Ability to serve as a healthcare-industry thought leader and translate marketplace and regulatory change into product strategy
- Demonstrable proficiency in Microsoft Office applications and other tools required for the role
- Travel required: Up to 50%
- Experience with patient access solutions and/or operations including eligibility, authorization, identity, registration or related healthcare revenue-cycle workflows
- Experience leading portfolio modernization, product integration, acquisition integration or product rationalization
- Ability to comply with HIPAA, FCRA, GLBA and other applicable laws and handle patient information in a HIPAA-compliant manner
Benefits:
- FinThrive's perks and benefits are continually enhanced; current offerings are provided at finthrive.com/careers-benefits
- Award-winning culture of customer-centricity and reliability
- Self-development, continuous feedback and learning opportunities
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
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