Remote Jobs at Systems & Methods, Inc. (SMI)
Find your next remote opportunity · 5 Open Positions
About
For more than 50 years, Systems and Methods, Inc. (SMI) has provided innovative government payment solutions that make it easier for families to access critical funds that help improve the quality of their daily lives.
Founded in 1971 in Carrollton, Ga., as a local computer consulting service, SMI now operates comprehensive State Disbursement Units (SDUs) in 16 states and manages the reloadable smiONE™ Visa® Prepaid Card for more than 2 million cardholders in 12 states and 13 tribes.
As a family-owned and operated company, SMI combines a unique relationship-based approach with innovative technology to customize the right solution for each government agency and its constituents.
Director of Marketing
Systems & Methods, Inc. (SMI)
Director of Marketing leading brand initiatives and strategic vision for SMI, a fintech innovator. Manage integrated marketing campaigns and enhance customer experience across various platforms.
Data Entry Operator, Part Time
Systems & Methods, Inc. (SMI)
Data Entry Operator responsible for processing child support payments according to Standard Operating Procedures. Fully remote part-time role for a family-focused technology company serving human services.
Customer Service Representative – Spanish/English Bilingual
Systems & Methods, Inc. (SMI)
Bilingual Customer Service Representative responsible for handling child support inquiries via phone for a family-oriented technology company. Requires Spanish fluency and customer service experience with remote work flexibility.
Bilingual Customer Service Representative
Systems & Methods, Inc. (SMI)
Customer Service Representative receiving calls and processing correspondence in the child support sector. Engaging with customers and ensuring compliance with Standard Operating Procedures.
Customer Service Representative
Systems & Methods, Inc. (SMI)
Handle 100–150 inbound calls per shift for SMI, a government payment solutions provider. Categorize calls, follow SOPs, and provide phone, email, and chat support.
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