662 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
Developer Support Engineer
LiveKit
Developer Support Engineer providing technical assistance to developers using LiveKit's infrastructure. Collaborating with internal teams to resolve technical issues.
Operations Support Engineer
VetsEZ
Operations Support Engineer providing remote support for VA application and infrastructure needs. Engaging in troubleshooting, documentation, and maintaining service availability.
Junior Technical Support Engineer
Genesys
Junior Technical Support Engineer providing customer support for Genesys products. Interacting with customers to resolve issues via multiple channels.
Technical Support Engineer – Infrastructure & Cloud
Confluent
Technical Support Engineer supporting customers in resolving issues with Confluent deployments. Collaborating with engineering teams and enhancing product knowledge for best practices.
L2 Software Support Engineer
Kunai
L2 Software Support Engineer providing expert-level service for critical data security products. Actively troubleshooting complex customer issues and building scalable support solutions.
Technical Support Engineer
Zafran Security
Support Engineer delivering customer-centric support in a SaaS company. Collaborating with Product and R&D teams while managing support tickets and documentation.
Senior Support Analyst
Five Acts
Analista de Suporte Senior especializado em Talend e Tableau. Responsável pela integração de dados e manutenção de ETL em ambiente remoto.
Application Support Analyst – Mainframe
Knowledge Services
Application Support Analyst responsible for supporting IT applications and ensuring smooth operations. Collaborating on enhancements and providing troubleshooting assistance as needed.
Operations – Technical Support Specialist
Elevate and Delegate
Operations & Technical Support Specialist responsible for reporting, integrations, and quality assurance with a focus on client needs. Role requires strong Google Sheets and basic technical understanding.
Enterprise Technical Support Advisor
Quest Software
Technical Support Engineer providing support for our Platform Management suite, focusing on Microsoft systems. Delivering exceptional technical support and fostering a culture of continuous learning with AI tools.
Technical Support Engineer
Recast Software
Technical Support Engineer providing solutions to customers for Recast Software products. Assisting with installation, troubleshooting, and integration in a dynamic technical environment.
Customer Support Engineer
KLA
Customer Support Engineer managing customer service for SPTS product. Evaluating and troubleshooting complex equipment issues to ensure high operational quality at customer sites.
Technical Support Engineer
Docusign
Technical Support Engineer responsible for troubleshooting customer inquiries about DocuSign's Intelligent Agreement Management systems. Utilizing technical expertise to enhance customer experience and promote product adoption.
Technical Support Engineer – LATAM/US
Binance
Tier 3 Technical Support Engineer at Binance resolving complex technical issues. Collaborating with backend teams on Java, Spring Boot microservices, and blockchain technologies.
Support Engineer
Z1 Tech
Support Engineer at VDO.AI, leading end-to-end development and integration support. Troubleshooting technical issues related to video advertising and working with various teams.
Customer and Technical Support Consultant – Chemistry
IDEXX
Customer and Technical Support Consultant for IDEXX, guiding veterinary professionals on diagnostic analyzers and resolving technical inquiries. Providing support via multiple communication methods and troubleshooting issues.
Customer and Technical Support Consultant – Bilingual
IDEXX
Customer Support Consultant assisting veterinary technicians with diagnostic analyzer inquiries. Involved in troubleshooting and providing solutions to customer inquiries in a virtual setting.
ADAS Customer Support Technician
Gerber Collision & Glass
ADAS Customer Support Technician providing high-skill technical support via phone and online chat. Responsible for remote vehicle scanning, programming, and calibrations for collision shops.
Lead Decision Support Analyst
WVU Medicine
Lead Decision Support Analyst analyzing data and improving financial performance in healthcare. Coordinate projects and educate staff on financial improvement analysis.
Technical Support Associate
steercom - Key Message. Delivered.
Technical Support Associate at Steer supporting customers using their CRM and scheduling tools. Collaborating across teams to ensure a seamless digital experience for automotive repair shops.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
77 listings
10 listings
9 listings
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6 listings
Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.