413 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
Technical Product Support Analyst II
Technical Product Support Analyst providing assistance on Inovalon’s supported products via phone, email, and chat. Responsible for resolving technical issues and documenting customer interactions.
Support Analyst, Level 1
Support Analyst L1 troubleshooting Warehouse Management System issues and ensuring customer satisfaction while working remotely in the United States.
L2 Technical Support Representative – Shifting Schedule
Technical Support Representative providing customer support for Twoconnect, ensuring efficient handling of enquiries and maintenance of customer support tickets.
Scientific and Technical Support
Scientific & Technical Support for Oregon Washington Coastal Office at Lynker Corporation. Providing compliance consultations and environmental impact evaluations for marine and aquatic projects.
Coder 2, Coder 3, Technical Analyst
Coder 2 position at Wellstar, responsible for accurate medical coding and data abstraction. Join Georgia’s largest integrated healthcare system supporting patient care through coding excellence.
Technical Support Engineer
Technical Support Engineer at TrueML diagnosing complex system failures and empowering the team with documentation and insights. Focused on improving customer experiences through enhanced technical support.
Senior Technical Support Analyst
Technical Support Senior Analyst at Cigna automating Document Source Tool supporting health policies and certificates. Collaborating on compliance and enhancing product solutions with regulatory teams.
Junior Application Support Analyst
Junior Application Support Analyst providing primary customer service support to internal employees. Managing incident tickets and collaborating with technical teams to resolve complex problems.
Support Technician
Support Technician providing technical support for MCCi's JustFOIA and GovBuilt software platforms. Assisting clients with hardware, software, and network issues remotely.
Technical Support Engineer
Technical Support Engineer resolving complex technical issues for customers using fal’s AI platform. Collaborating with teams to enhance products and write technical documentation.
Service and Support Engineer
Service and Support Engineer at RIEDEL Communications, providing customer support for live production tools and solutions. Responsible for commissioning, training services, and customer satisfaction.
Junior Support Technician – Inventory Management
Técnico de Suporte Junior handling inventory management and updates for Voke. Collaborating in an innovative environment with a focus on technology and sustainability.
Senior Manager, Premium Support Engineer – Databolt
Senior Manager leading a support team for Capital One Software's Databolt platform. Driving strategic initiatives and handling complex technical challenges for exceptional customer service.
Cloud Support Engineer
Cloud Support Engineer working remotely to support cloud operations in various sectors. Requires strong experience in cloud technologies and automation.
Senior Manager, Premium Support Engineer – Databolt
Premium Support Engineer at Capital One Software acting as a technical authority for enterprise customers. Bridging software engineering and account management for successful customer engagements.
Field Service Technical Support Specialist
Field Service Technical Support Specialist providing mid- to advanced-level support for Quadient's products. Troubleshooting hardware, software, and network issues while collaborating with various teams.
Support Engineer, SAP MM-eWM
Support Engineer providing exceptional remote support for SAP MM/eWM applications. Collaborate with global teams to troubleshoot and resolve complex customer issues.
Part-Time Audio Video Technical Support
Seeking Part-Time Technical Support Technician within Daktronics' Remote Technical Support team. Responsibilities include troubleshooting hardware/software issues and customer interaction via phone and email.
Technical Support Specialist
Technical Support Specialist providing Level 1 technical support for B2B SaaS company. Resolving customer issues and ensuring satisfaction while working remotely.
Application Technical Analyst
Application Technical Analyst provides quality support and implementations for Franciscan Alliance applications. Engages in troubleshooting, documentation, and system optimization.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
77 listings
10 listings
9 listings
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6 listings
Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.