662 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
Product Support Engineer
Product Support Engineer providing world-class technical support to Blue Prism customers. Troubleshooting and resolving technical roadblocks while managing communications with customers.
Strategic Services Support Analyst
Customer Support Analyst providing high-touch technical support and issue resolution for Amplify's educational products. Focusing on maintaining strong relationships with strategic customers.
Technical Support, Level 2
Technical Support Level 2 for a leading web hosting company providing solutions via ticket management. Join our team to assist customers with technical queries about Linux and Windows servers.
Technical Support Technician
HelpDesk Support Technician responsible for providing technical support to users. Handling L1/L2 troubleshooting, ticket management, onboarding/offboarding tasks.
Soporte Técnico, IT Junior
IT Junior Technician providing remote technical support for clients. Engaging in resolving software application incidents and interacting with end clients and internal teams.
Tier 1 Support Technician
Tier 1 Support Technician providing technical support across customer sites for robotic systems. Troubleshooting hardware/software issues and assisting with system uptime.
Technical Support Engineer
Technical Support Engineer delivering customer support via email, Slack, and Zoom for Kevel's products. Aiding clients with technical issues including ad decisioning, pacing, targeting, and reporting.
Support Engineer
Support Engineer at Fable Security owning the technical support experience post-sale. Troubleshooting complex issues and guiding customers with integrations and implementation.
Technical Support
Incident Editorial Specialist in night shift team editing traffic incidents for global mapping platform. No prior experience required, full training provided.
Production Support Analyst
Join Makai as a Production Support Analyst supporting client-facing issues and ensuring smooth operations in a B2B SaaS environment. Adapt solutions to enhance client success and experience.
Senior Business Support Analyst
Senior Business Support Analyst providing operational support to Water Treatment business sales. Remote position in Finland or Poland with focus on Salesforce management and team collaboration.
Support Engineer
Support Engineer troubleshooting complex technical issues across cloud-based solutions for enterprise customers. Collaborating with cross-functional teams ensuring reliability and exceptional customer support during US business hours.
Technical Support Analyst
Technical Support Analyst providing Level 2 support to customers and ensuring operational continuity. Working with client requirements and leading testing efforts for new systems and technologies.
Senior Support Engineer
Senior Support Engineer at Clutch resolving high-severity technical issues. Collaborate to improve support workflows and enhance customer outcomes in a B2B SaaS environment.
Cardiovascular Support Engineer
Cardiovascular Remote Support Engineer delivering Philips Informatics solutions to healthcare providers. Install and support applications, manage integration, and collaborate with clinical teams.
Analista de Suporte Técnico Jr
Technical Support Analyst specializing in LMS platforms. Involved in client support and system testing in a dynamic work environment.
Network Support Engineer
Network Engineer providing 2nd level support for network systems in São Paulo. Analyzing, troubleshooting issues, and participating in initiatives to enhance network operations.
Technical Support Specialist
Technical Support Specialist managing support tickets and customer inquiries for a leading digital platform. Collaborate across teams to optimize customer success and service delivery.
Senior Field Support Technician
Field Support Technician providing installation and support for automation control systems at Rockwell. Collaborating closely with customers and traveling up to 50% for on-site services.
Client Support Technician
Client Support Technician managing helpdesk technology operations for clients. Supporting various SaaS platforms and troubleshooting hardware and software issues.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
77 listings
10 listings
9 listings
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Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.