477 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
Support Engineer
Support Engineer troubleshooting and integrating Milestone, LenelS2, and DMP security systems. Supporting customers, service teams, and projects for North American communications and security solutions provider BearCom.
Docker Support Engineer – Afternoon Shift
Docker Support Engineer troubleshooting complex enterprise Docker and SaaS issues for ServiceRocket, a global tech-enabled services company. Supporting customers through tickets, calls, tooling, and knowledge content.
Technical Support Engineer I
Technical Support Engineer troubleshooting APIs, integrations, and automations for Tines, an intelligent workflow company. Supporting customers across chat, email, and remote workflow sessions.
Technical Support Engineer
Technical Support Engineer troubleshooting BloodHound Enterprise, which helps security teams identify identity-driven attack paths and reduce risk. Supporting SaaS and on-premises customers through complex technical issues.
N2 Support Analyst
Analista de Suporte N2 investigando incidentes, APIs, logs e dados SQL para a Robbu, empresa de soluções para comunicação empresarial. Colaboração com Engenharia, Produto e Suporte N1.
Support Analyst
Support Analyst resolving complex application, data, integration, and SQL issues for Cayenta’s utility and government software customers. Using AI-enabled tools, customer support expertise, and root-cause analysis.
Technical Support Engineer – Level I
Technical Support Engineer supporting Tines, an intelligent workflow automation company. Troubleshooting APIs, integrations, authentication, and customer workflows across a follow-the-sun support schedule.
Support Analyst
Support Analyst troubleshooting Cayenta’s utility enterprise software and CIS issues. Investigating applications, data, integrations, and SQL problems for North American customers.
Enterprise Support Engineer
Enterprise Support Engineer resolving complex production issues across LexisNexis Risk Solutions’ financial crime compliance platforms. Troubleshooting applications, Kubernetes, cloud infrastructure, databases, and integrations.
Enterprise Support Engineer
Enterprise Support Engineer resolving complex production issues across LexisNexis Risk Solutions’ financial crime compliance platforms. Troubleshooting applications, Kubernetes, cloud infrastructure, databases, and integrations.
IT Support Engineer – L2
IT Support Engineer L2 resolving escalated Windows, macOS, and Microsoft 365 issues for managed-services clients. Managing identities, endpoints, onboarding, offboarding, and service-desk escalations across LATAM.
Junior Support Analyst – Scheduling
Analista de Suporte JR agendando instalações e manutenções para a Maxtrack, empresa de rastreamento veicular e gestão de frotas. Organizando técnicos, clientes e agendas remotamente.
Junior Support Analyst – Scheduling
Analista de Suporte agendando instalações e manutenções para a plataforma latino-americana de IoT e rastreamento veicular da Maxtrack. Organizando técnicos, clientes e indicadores operacionais.
Junior Support Analyst – Scheduling
Analista de Suporte agendando instalações e manutenções para clientes da Maxtrack, empresa de rastreamento veicular e gestão de frotas. Organizando agendas de técnicos e acompanhando atendimentos remotamente.
Technical Support Engineer
Technical Support Engineer supporting enterprise customers for an AI-powered sales co-pilot. Managing technical issue resolution, identity integrations, desktop rollouts, CRM onboarding, and pilot go-lives.
Technical Support Engineer
Technical Support Engineer supporting an AI-powered sales co-pilot for enterprise customers. Managing SSO, CRM integrations, desktop rollouts, debugging, and technical onboarding.
Technical Support Engineer
Technical Support Engineer supporting an AI-powered sales co-pilot. Managing customer troubleshooting, SSO, desktop apps, CRM integrations, and pilot onboarding.
Technical Support Engineer
Technical Support Engineer supporting an AI-powered sales co-pilot. Managing enterprise IT integrations, troubleshooting, and customer onboarding from kickoff to go-live.
Technical Support Engineer
Technical Support Engineer supporting an AI-powered sales co-pilot. Managing enterprise onboarding, SSO, CRM integrations, desktop deployments, and customer issue resolution.
Technical Support Engineer
Technical Support Engineer supporting enterprise AI sales co-pilot deployments. Managing SSO, desktop, CRM integrations, customer troubleshooting, and technical onboarding.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
77 listings
10 listings
9 listings
6 listings
6 listings
Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.