488 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
Senior IT Support Engineer
Senior IT Support Engineer enhancing security and operational efficiency. Collaborating with IT & Security team on incident responses and architecture discussions in healthcare technology.
Senior Technical Analyst
Technical Analyst providing support for Cint's platform, focusing on technical issues and API integrations. Collaborating with global customers on platform features and documentation.
Technical Support Specialist – Healthcare
Technical Support Specialist providing assistance via phone, email, and chat for Crescendo AI's customer experience. Engaging customers and troubleshooting application issues while working in a remote role.
Technical Support Specialist – Surface Analysis Systems
Technical Support Specialist providing exceptional technical support for Surface Analysis product line. Contributing to customer success and scientific advancement while traveling to customer locations as needed.
Support Engineer
Support Engineer managing technical support issues for nonprofit clients using the SmartSimple platform. Collaborating with internal teams to ensure high-quality support and client satisfaction.
Tier 3 Technical Support Engineer
Support Engineer providing IT solutions and exceptional client experience at My IT Crew. Troubleshooting Microsoft technologies and managing client communications remotely.
Program Analyst – Real Property Support Services
Program Analyst providing technical leadership as a subject matter expert for DoD real property systems. Supporting installations worldwide with data management and compliance initiatives.
Analista de Suporte Pleno – Vaga Exclusiva para PCDs
Atuar como Analista de Suporte a Sistemas na operação de AMS SAP. Foco em atendimento aos clientes e gestão de processos críticos.
Technical Support Engineer
Technical Support Engineer providing pre-sales and post-sales support for surveying and construction equipment. Involves installation, troubleshooting, training, and customer support in Germany.
Technical Support Technician
Technical Support Technician maintaining and relocating multifunctional printers and IT equipment. Focused on field support and remote assistance with adherence to service level agreements.
Junior Support Analyst
Analista de Suporte Júnior responsible for installation and maintenance of NDD products. Supporting clients with inquiries and technical issues, while being involved in product training.
Support Analyst – OCI
Analista de Suporte atuando na identificação e resolução rápida de incidentes de TI em São Paulo. Colaborando com equipes técnicas e especialistas no assunto.
Service Desk Technician – Solution Support
First line contact for clients experiencing issues with Netsmart solutions. Managing incidents and requests, ensuring satisfaction and efficient resolution of issues.
Operations Lead, Customer Technical Support
Operations Lead driving process consistency in NAM Tech Support for GE Vernova. Focused on operational infrastructure and KPI reporting across various product lines.
Tier 2 Technical Support – High-Speed Fiber Internet
Remote Tier 2 Technical Support for a leading U.S. telecommunications company providing high-speed fiber internet. Responsible for troubleshooting and customer support through phone and email.
Technical Sales Support Specialist
Sales Technical Support Specialist managing client technical training and support for Epta solutions in the vending industry. Facilitating digital training and collaborating on equipment sales.
Analista de Suporte Técnico Júnior – PCD
Junior Technical Support Analyst providing assistance to Omie customers via chat and phone. Ensuring customer satisfaction by resolving technical inquiries and guiding users efficiently.
Senior Technical Support Engineer – Focused Services, Cortex XSIAM
Technical Support Engineer providing support for customers in cybersecurity. Triage, troubleshoot, and resolve issues while collaborating with technical account managers.
Support Analyst
Support Analyst delivering technical assistance and product training for Wellspring software. Responsible for case resolution and cross-functional collaboration to enhance customer experience.
Advanced Customer Technical Support Specialist
Provide technical support and resolutions for microbiology product line issues in a remote capacity. Support includes hardware, software, assay, and training-related inquiries.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
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10 listings
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Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.