477 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
IT Support Technician I
IT Support Technician I assisting clients with IT needs remotely. Responsible for technical support, ticket management, and maintaining high levels of service.
Senior Helicopter Maintenance Support Technician
Senior Remote Maintenance Support Technician for Airbus Helicopters performing advanced troubleshooting and inspections on BK117 C2/D3 and EC135 aircraft. Leading technician responsibilities and ensuring flight safety while collaborating with customer teams.
Regional Support Engineer
IT/OT Regional Support Engineer providing infrastructure support across APAC, primarily remote, with limited on-site requirements.
Dealer Support Analyst
Dealer Support Analyst supporting vehicle manufacturers and retailers with the PASE program. Analyzing and processing Dealer RIM Purchase Loyalty and assisting clients with inquiries.
Customer Technical Support Engineer – French Speaker
Customer Technical Support Engineer providing remote support for transit agencies worldwide. Engage with customers to troubleshoot technical issues and ensure smooth operations of our Justride platform.
Technical Support Engineer 2
Technical Support Engineer 2 providing support for Twilio’s Voice, Platform Application & Segment teams. Resolving customer issues and collaborating with engineers to enhance product experience.
Technical Support Specialist – Weekday Overnight
Technical Support Specialist providing IT support to technical and non-technical customers from the legal tech industry. Requires troubleshooting skills and knowledge of SQL services to maintain software systems effectively.
Associate Support Analyst
Associate Support Analyst assisting customers remotely in troubleshooting technical issues while collaborating with experienced team members. Ideal for those beginning their IT career.
Bilingual IT Help Desk Support Technician – Night Shift
Bilingual IT Help Desk Support Technician offering remote support during overnight shifts. Providing assistance with hardware, software, and connectivity issues while maintaining documentation and escalating problems as necessary.
Network Support Engineer
Network Support Engineer providing technical support within Cisco and Cisco Meraki environments. Collaborating with users and senior engineers to resolve real-world networking incidents.
MSP Support Engineer
L2 - MSP Support Engineer specializing in service delivery for managed services consulting environment. Responsible for troubleshooting Microsoft 365 and Azure issues for remote clients.
Technical Support Engineer
Technical Support Engineer investigating and resolving issues within Kalepa's AI underwriting platform for B2B SaaS. Serving as a vital link between customers and development teams in a dynamic tech startup environment.
Application Support Analyst
MHS GENESIS Application Support Analyst supporting Defense Health Agency with analytics and reporting. Investigating application issues and collaborating with healthcare teams to enhance revenue cycle processes.
Senior Support Analyst
Senior Support Analyst focusing on network infrastructure performance and stability, collaborating with technical teams for effective solutions.
Technical Support Representative
Technical Support Representative providing customer solutions through troubleshooting and support for TaskUs. Managing customer inquiries and maintaining device testing to ensure efficient resolutions.
Software Engineer Lead – Technical Support, 3rd Shift
Software Engineer Lead providing technical support for regulated production applications during 3rd Shift. Leading incident triage and software solution design at PNC.
Service and Support Engineer
Service and Support Engineer at RIEDEL Communications providing customer support for live production tools. Managing customer support cases and delivering commissioning and training services.
Analista de Suporte, Sistemas Junior
NEXDOM Healthtech busca Analista de Suporte Sistemas Junior para lidar com incidentes de sistema. O candidato ideal deve ter experiência em suporte técnico e comunicação ativa.
Technical Support Engineer
Technical Support Engineer at Carrier providing BAS technical support and solutions aligning technical practices with customer needs. Involves traveling and collaboration with local branches and Customers.
Technical Support Specialist I – Online Division
Technical Support Specialist providing telephone, e-mail, live chat, and social media support to GCU Students regarding their issues with online classroom access. Collaborating with team members to resolve technical problems efficiently.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
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10 listings
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Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.