662 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
WordPress Support Developer
WordPress Support Developer responsible for maintaining and improving live WordPress websites for a U.S.-based client. Handling support tickets, content updates, and ensuring site stability and performance.
PLM Support Engineer
PLM Support Engineer handling digital assistance requests and coaching users. Involved in methodological follow-ups and incident management with a focus on user needs.
Senior Technical Support Engineer
Serve as Senior Technical Support Engineer at Automox, focusing on customer satisfaction and collaboration with engineering. Contribute to a cloud-native endpoint management platform's success.
Technical Support Engineer
Technical Support Engineer resolving complex technical issues for AI company Ada. Mentoring junior staff while improving internal processes in a remote-first environment.
Multi-Vendor X-ray Technical Support Engineer
Technical Support Engineer providing remote and onsite technical support for Siemens X-ray and Vascular systems. Enhancing customer satisfaction and resolving system performance issues through expert support.
Senior Product Support Analyst
Provide comprehensive support to customers leveraging ATPCO’s product portfolio including Retailing and Fare Management APIs. Assist customers with inquiries and resolve product issues effectively.
Product Support Analyst – EDI, API
Product Support Analyst bridging modern API technology and supply chain standards. Resolving technical queries while supporting collaboration with EU partners during specific hours.
Technical Support
Frontline Technical Support Specialist ensuring smooth onboarding and troubleshooting of internal systems at a travel company. Supporting remote team members and managing technical issues efficiently.
Technical Support Engineer II
Technical Support Engineer II providing complex issue ownership and problem-solving for educational technology solutions. Collaborating with customers and internal teams to ensure an exceptional experience.
B2B Technical Support Engineer
Technical Support Engineer providing technical support to customers in cybersecurity sector. Working on troubleshooting and resolving software and hardware issues for customers effectively.
Technical Support Representative
Technical Support Representative providing expert technical support for cloud-based solutions to government clients. Handling complex issues and collaborating with internal teams for resolution.
Technical Support Representative
Technical Support Representative delivering support for cloud services in a remote-first company. Resolving technical issues and assisting clients in navigating our software solutions for government services.
Technical Support Representative
Technical Support Specialist providing remote support for IDEXX diagnostic devices. Troubleshooting technical issues and assisting veterinary clinics in delivering better care through advanced diagnostics.
Support Engineer
Support Engineer providing technical problem resolution for healthcare information technology company. Working with end-users to ensure technology meets standards and delivers proper medicine on time.
Client Support Analyst – Software Technical Support
Client Support Analyst providing technical support for warehouse management systems. Responsible for troubleshooting, documentation, and effective communication with implementation teams.
Technical Support Analyst
Technical Support Analyst providing technical support for Avigilon Alta Video and Access systems. Managing customer inquiries and troubleshooting issues related to software and hardware.
Technical Support Analyst
Technical Support Analyst assisting with complex technical challenges in Trimble Transportation solutions. Troubleshooting systems, providing support, and influencing product innovation.
Support Engineer
Tier 1 Support Engineer providing customer support for AVOXI's cloud communications and contact center solutions. Responsible for first line technical troubleshooting and customer interaction via multiple channels.
Senior Network Support Engineer – IP, Transmission
Senior Network Support Engineer monitoring and troubleshooting IP and transmission for Arelion. Ensuring optimal network performance and contributing to knowledge database.
Network Support Engineer – IP & Transmission
Network Support Engineer monitoring performance and troubleshooting for telecommunications services in Latin America. Collaborating with third-party providers to ensure optimal network conditions.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
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10 listings
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Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.