520 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
Customer Support Engineer I
Customer Support Engineer I providing first-line technical support for Superna software across enterprise storage environments. Collaborating with global teams to ensure customer satisfaction and problem resolution.
Customer Technical Support Specialist
Customer Technical Support Specialist providing technical assistance for POS systems. Responsible for troubleshooting, customer satisfaction, and collaboration with internal teams.
Product Support Analyst
Product Support Analyst assisting Bullhorn customers with technical challenges and providing exceptional support. Responsible for troubleshooting and ensuring customer satisfaction through effective communication and problem resolution.
L1 Support Engineer
L1 Help Desk Technician providing first-line support for Microsoft 365 and IT user issues in a fast-paced MSP environment.
Global Support Analyst II
Global Support Analyst II collaborating across departments to improve hosted customer environments at Infios. Responsibilities include upgrades, problem management, and technical verifications.
Mid-Level Support Analyst
Mid-Level Support Analyst II diagnosing and resolving technical issues in production WMS environments at Infios. Collaborating with teams to ensure smooth operations and mentorship to junior staff.
Technical Support Engineer
Technical Support Engineer providing VoIP support and troubleshooting for US retail. Collaborating with internal teams to implement and support customer-facing solutions while managing multiple deployments.
Technical Support Representative
Technical Support Representative providing front-line technical and customer support for fiber internet services. Managing customer tickets and assisting with troubleshooting and service needs.
Program Manager – Technical Support, User Engagement
Program Manager overseeing technical support and user engagement for NIH Data Access Program. Collaborating with federal leadership and managing complex operational programs.
Software Support Analyst
Software Support Analyst role at Lap of Love, assisting users with practice management software and troubleshooting issues. Involves collaboration with internal teams and documentation creation.
Network Support Engineer
Network Support Engineer working with VyOS, developing and optimizing networking solutions. This role involves collaboration and oversight of networking features within a diverse environment.
Advanced Support Engineer
Advanced Support Engineer delivering technical support for US Federal customers, expanding knowledge in network security. Assisting with Fortinet products in a fast-paced remote environment.
Technical Support Lead – User Engagement
Data Linkage Technical Support & User Engagement Contract Lead overseeing user engagement and program activities for federal data initiatives. Collaborating with researchers, partners, and federal customers in a comprehensive support role.
Technical Analyst – MMIS, Medicaid Pharmacy
Advisor Technical Analyst utilizing SQL to enhance MMIS Medicaid Pharmacy systems. Supporting technical execution and data validation in a full-time remote role with Gainwell Technologies.
Technical Support Agent
Technical Support Agent handling customer tech support for Genfinity's wireless and Power Over Ethernet camera systems. Responsible for troubleshooting, system updates, and customer advocacy.
Internal Support Engineer
Internal Support Engineer responsible for managing technology platforms and supporting employee needs in investment firm. Collaborating with teams to improve efficiency and provide tech solutions.
Internal Support Engineer
Internal Support Engineer managing internal technology platforms and supporting employees' technical needs for investment firms. Working with vendors and applications to improve internal processes.
Technical Support, User Engagement Lead
Data Linkage Technical Support Lead overseeing user engagement and program operations. Collaborating with federal clients and technical teams for a large federal data access initiative.
Technical Support – User Engagement Project Manager
Technical Support & User Engagement Project Manager overseeing user support for federal health research projects. Responsible for project management, training, and stakeholder engagement.
Critical Systems Service Support Engineer
Critical Systems Service Support Engineer at Carrier, enhancing Aftermarket Services with advanced building automation solutions. Leading technical training and solving complex system problems for customer satisfaction.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
77 listings
10 listings
9 listings
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6 listings
Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.