407 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
Development Support Engineer
Providing remote radiological support for hospitals and healthcare professionals. Supporting innovations in healthcare technology and services as part of Radiology Partners.
Desktop Support Technician
Desktop Support Technician managing IT support for international clients. Hands-on, technical role with focus on end-user environments and ensuring smooth operations.
Support Technician – Outage Management System
OMS Support Technician providing technical support services to Milsoft customers in a 24/7 support environment. Involves installation, troubleshooting, and maintenance of OMS products.
Technical Support Application Analyst – 24/7
Technical Support Application Analyst providing 24/7 support for company products. Diagnosing, troubleshooting, and resolving software and network issues for customers.
Technical Analyst, HR – Fixed Term Contract
Technical Analyst managing HR technology solutions and optimizing service delivery for efficient operations. Collaborating with IT and stakeholders to improve HR systems and processes.
Hadoop Product Support Engineer
Product Support Engineer at Acceldata responsible for enhancing Hadoop and Spark applications. Collaborating with teams to ensure high performance and reliability in data processing systems.
Product Support Engineer
Support Engineer providing exceptional customer service by diagnosing and resolving technical issues. Collaborating with Engineering and creating documentation for product improvements.
Genesys Cloud Support Engineer
Genesys Cloud Support Engineer providing technical support for TTEC Digital's Genesys platform. Collaborating with clients and teams to ensure exceptional customer experiences.
Support Engineer, SQL Experience
Support Engineer diagnosing SQL-related production issues for a healthcare technology platform. Collaborating with engineering teams to resolve user problems effectively.
Product Technical Support Manager
Product Technical Support Manager overseeing global HVACR technical support initiatives. Leading a team to enhance product reliability and customer satisfaction in HVACR systems.
Technical Support Specialist
Technical Support Specialist providing hands-on IT support for end users across diverse environments. Responsible for troubleshooting and administration of IT systems and user support.
Senior Technical Support Engineer
Technical Support Engineer resolving customer technical issues with the NetDocuments platform. Supporting clients via calls and support cases, ensuring timely resolutions.
Junior Support Analyst
Analista de Suporte Júnior coordinating internet setup and client engagements at Mamtech. Responsible for task validation, service order tracking, and system updates.
Manager, Technical Support – Content Management
Manager leading a team of technical support specialists for content management systems. Overseeing operations, performance, and customer interactions in a remote capacity.
Software Support Engineer
Software Support Engineer bridging senior customer support and engineering teams at ICANotes. Focus on troubleshooting web based software and contributing to bug fixes in behavioral health EHR.
Technical Support Specialist
Technical Support Provider assisting clients with electronic billing software needs. Supporting eligibility verification and patient liability estimator service lines remotely.
Junior Applications Support Engineer
Jr. Applications Support Engineer at GDIT providing operational support for SaaS and on-prem business applications. Collaborating with teams to ensure system performance and user satisfaction.
Business Support Analyst – Talent, Performance & Learning
Business Support Analyst focusing on Talent Management and Learning solutions. Part of the Global HRIS team optimizing Workday Learning and managing talent analytics dashboards.
Technical Support Engineer II – Scores Software Team
Technical Support Engineer working on AWS Cloud environments, troubleshooting analytics software for global clients. Join FICO to enhance decision-making through analytics.
Presales Support Engineer
Presales Support Engineer creating demos and helping clients with their LMS needs. Collaborating with Sales Executives to ensure exceptional client journeys in a remote-first environment.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
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10 listings
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Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.