44 Remote Technical Customer Success Jobs

Explore top remote technical customer success manager jobs and find flexible roles such as technical account manager, sales engineer, solutions engineer on Kickstart Remote. Work from anywhere and advance your career today!

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Kong Inc. logo
4d

Senior Technical Customer Success Manager

Senior Technical Customer Success Manager enabling customers to leverage APIs and microservices. Collaborating with Customer Experience teams to ensure successful outcomes for clients.

CloudKubernetesMicroservicesOpen Source
CAI Software, LLC logo
17d

Technical Customer Success Analyst

Technical Customer Success Analyst at Graphic Communications troubleshooting customer requests and managing support issues in the print industry. Ensuring timely, high-quality customer service and support.

ERP
Endor Labs logo
17d

Customer Success Engineer

Customer Success Engineer at Endor Labs acting as technical champion and resolving customer issues. Implementing security solutions and managing technical integration projects for diverse clients.

GradleMaven
Scality logo
18d

Customer Success Engineer

Customer Success Engineer at Scality delivering products and solutions. Requires strong Linux expertise and ability to work in secure environments.

AnsibleCloudDistributed SystemsDockerKubernetesLinuxPerlPythonSaltStackTCP/IPUnix
Jobber logo
21d

Product Manager, Customer Success Engineering

Product Manager responsible for leading AI-powered product development for customer support at Jobber. Collaborating with cross-functional teams to enhance efficiency and productivity.

Ibex Medical Analytics logo
22d

Technical Engagement Manager

Technical Engagement Manager managing customer implementations of AI tools for cancer diagnosis. Collaborating with teams to ensure successful deployment and ongoing support throughout the lifecycle.

Cloud
Cyera logo
22d

Associate Customer Success Engineer

Associate Customer Success Engineer enhancing customer experience and ROI with Cyera's platform. Leading onboarding, training, and support for customer success in data security solutions.

SQL
Formant logo
23d

Customer Success Engineer

Customer Success Engineer implementing AI solutions in production robotics environments. Engaging with enterprise customers, embedding on-site, and transforming business needs into technology deployments.

PythonTypeScript
Honeycomb.io logo
25d

Senior Technical Customer Success Manager

Senior Technical Customer Success Manager at Honeycomb.io serving enterprise customers and driving adoption. Engage stakeholders, improve processes and contribute to customer success initiatives.

Cloud
Honeycomb.io logo
25d

Senior Technical Customer Success Manager

Senior Technical Customer Success Manager at Honeycomb, guiding enterprise clients and driving engagement and strategy. Focused on customer success and adoption in observability and cloud-native solutions.

Cloud
Gruntwork logo
28d

Technical Customer Success Manager

Technical Customer Success Manager at Gruntwork ensuring success for strategic customers. Building relationships with Fortune 2000 companies and shaping customer success strategy.

AWSAzureCloudGoogle Cloud PlatformSQLTerraform
Recast Software logo
30d

Senior Technical Onboarding Manager

Customer-facing Senior Technical Onboarding Manager at Recast Software leading onboarding journeys for technical customers. Collaborating across teams to solve implementation questions and ensure successful deployments.

Fingerprint logo
31d

Customer Success Engineer

Customer Success Engineer tasked with guiding clients in API integration and providing technical support. Working remotely in EMEA, primarily assisting UK clients with web technologies.

JavaScriptSQL
Hightouch logo
34d

Manager, Customer Success Engineer โ€“ West

Manager leading Customer Success Engineers at Hightouch, an AI marketing platform. Responsible for customer support and team development in a dynamic environment.

Akeyless Security logo
36d

Customer Success Engineer

Customer Success Engineer for Akeyless delivering cloud-native SaaS platform solutions to US customers. Engaging in technical customer relationships, onboarding, and support.

AWSAzureCyber SecurityDockerGoogle Cloud PlatformKubernetesLinux
Oddin.gg logo
36d

Customer Success Engineer

Customer Success Engineer responsible for client integration and technical support at Oddin.gg, a leader in esports betting solutions.

Cloverleaf logo
36d

Technical Implementation Specialist

Cloverleaf Implementation Specialist guiding clients through onboarding by translating technical concepts and driving early adoption. Supporting environment setup, data preparation, and stakeholder engagement in a remote role.

Bugcrowd logo
37d

Technical Engagement Manager II

Technical Engagement Manager II at Bugcrowd owning technical onboarding and program delivery for customers. Driving security program success with Bugcrowdโ€™s advanced technology and expertise.

IONIX logo
38d

Senior Technical Customer Success Manager

Senior Customer Success Manager responsible for technical engagement and relationship management at IONIX, enhancing client satisfaction and addressing cybersecurity challenges.

CloudCyber SecurityDNSTCP/IP
Obol Labs Inc. logo
39d

Technical Customer Success Manager โ€“ TCSM

AnsibleCloudDockerGrafanaKubernetesNode.jsTerraformUnixWeb3

Remote technical customer success salary expectations & hiring insights

Looking to build your career in technical customer success manager?

According to our job data analysis, the average remote technical customer success manager salary is $320,775 per year, based on insights from over 44 job listings.

These roles span across startups (2โ€“10 employees) to established firms (51โ€“200 employees).

The demand for remote technical customer success managers continues to grow rapidly, with top companies like Rithum and Grip Security offering roles such as Technical Account Manager and Sales Engineer.

Salary breakdown by experience

Experience levelAverage salary
Mid-level$1,010,625
Senior$320,775

Skills hiring teams expect

Hiring managers consistently highlight Cloud (19.6%) as the must-have skill for remote technical customer success manager roles. Python (10.5%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.

Cloud19.6%

19.6%

Python10.5%

10.5%

Cyber Security7.5%

7.5%

AWS5.3%

5.3%

SQL5.3%

5.3%

Companies leading remote hiring

Organizations such as Rithum (2), Grip Security (2), Cyera (2), PlexTrac (2), and Jumio Corporation (2) have published the most openings lately, offering a snapshot of the employers investing in distributed technical customer success manager talent.

Top regions hiring remotely

๐Ÿ‡บ๐Ÿ‡ธ United States accounts for the largest share of distributed technical customer success managers openings, capturing 64.3% of the listings we track. ๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom adds another 14.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.

๐Ÿ‡บ๐Ÿ‡ธ United States64.3% of listings

9 listings

๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom14.3% of listings

2 listings

๐Ÿ‡ช๐Ÿ‡บ Anywhere in Europe7.1% of listings

1 listings

๐Ÿ‡ฎ๐Ÿ‡น Italy7.1% of listings

1 listings

๐Ÿ‡จ๐Ÿ‡ฆ Canada7.1% of listings

1 listings

Education trends

Bachelor Degree remains the most frequently cited credential, appearing in 92.0% of verified postings. Associate Degree requirements show up in 8.0% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.

Bachelor Degree92.0%

92.0% of postings

Associate Degree8.0%

8.0% of postings

Ask our talent partners

FAQs about Technical Customer Success Manager

Quick answers we share most often with job seekers exploring technical customer success manager paths.

Question 1What skills do you need to get a remote Technical Customer Success job?

You need strong technical skills like Python, SQL, and AWS cloud services to troubleshoot issues. Excellent communication and problem-solving abilities are also vital for helping clients remotely.

Question 2What qualifications do you need to get a remote Technical Customer Success job?

Most employers look for a bachelor's degree in a field like Computer Science or Information Systems. Practical experience with cloud platforms or cybersecurity concepts can also strengthen your application.

Question 3What are the responsibilities of someone who does a remote Technical Customer Success job?

You will guide customers through technical onboarding and help them achieve their goals with your software. Your work also involves troubleshooting complex issues and managing client relationships online.

Question 4What are the benefits of a remote Technical Customer Success job?

This role offers great flexibility and the chance to work from anywhere. You also build deep technical expertise while directly contributing to customer satisfaction.

Question 5What does a typical day look like for a remote Technical Customer Success?

A typical day includes video calls with clients to review their progress and troubleshoot technical issues. You will also analyze customer data with SQL and document solutions for the team.

Question 6What tools do remote Technical Customer Success teams commonly use?

Teams frequently use CRM platforms like Salesforce and communication tools like Slack or Zoom. They also rely on data analytics software and cloud monitoring tools for AWS.

Question 7How can you grow your career as a remote Technical Customer Success professional?

You can advance by mastering advanced technical skills in cybersecurity or cloud architecture. Taking on more complex client portfolios also prepares you for leadership positions.

Question 8Why is Technical Customer Success important in remote-first companies?

This role directly ensures customers receive value from the product, which drives renewals and growth. It builds strong, trusted relationships even without a physical office.

Data refreshed November 2025. Figures are aggregated across verified listings.