Account Coordinator
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Job Description
Account Coordinator supporting campaign setup, inventory, reporting, and optimization for Viamedia.ai’s digital advertising business. Maintaining documentation and streamlining campaign operations.
Responsibilities:
- Manage order entry and campaign setup for new campaigns launching each week
- Ensure campaign details, budgets, flight dates, targeting, and other required information are entered accurately and on time
- Support quality assurance and troubleshoot missing or incomplete campaign information
- Pull and organize audience inventory
- Support lower-spend campaigns that do not require involvement from the dedicated Strategy team
- Help streamline the order entry process and reduce operational workload across the broader team
- Partner with the Activation team to support day-to-day campaign execution
- Provide pacing and performance reports to the Sr. Account Manager, identifying campaigns requiring attention
- Coordinate and track optimizations to ensure campaigns remain on pace and aligned with client KPIs
- Maintain visibility into campaign status, upcoming launches, and outstanding action items
- Partner with Sr. Account Manager to document processes, workflows, and best practices
- Maintain clear and up-to-date SOPs as processes evolve
- Identify opportunities to improve efficiency, reduce manual work, and create more consistent workflows
Requirements:
- 0–2 years of professional experience; digital media, advertising, account management, or campaign operations experience is a plus
- Strong attention to detail and accuracy, particularly when working with data
- Highly organized with the ability to manage multiple deadlines and priorities
- Comfortable learning new platforms and processes quickly
- Strong written and verbal communication skills
- Analytical mindset with an interest in campaign performance and optimization
- Proactive problem solver who is comfortable working in a fast-paced, growing business
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