Account Director – SLED
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Job Description
Account Director selling Zayo’s fiber infrastructure and connectivity solutions to SLED customers in the Boston metro area. Managing strategic accounts, prospecting, and driving sales growth.
Responsibilities:
- Support existing and prospective SLED accounts needing Zayo fiber infrastructure and connectivity services
- Achieve sales and revenue growth targets through account management and new-account acquisition
- Meet monthly, quarterly, and annual sales goals through prospecting and selling
- Present proposals and manage customers through the sales process
- Maintain excellent customer support and achieve high Net Promoter Score results
- Maintain customer relationships, secure existing revenue through long-term commitments, and sell net-new accounts
- Apply customer, industry, and service knowledge to achieve revenue objectives
- Develop account strategy, solution design, and relationship management with the Sales team
- Track, analyze, and report sales performance and activities in Salesforce and other reporting tools
- Forecast sales opportunities accurately and on time
- Maintain customer activity records and provide timely information to management
- Coordinate with other departments to maintain customer satisfaction and meet revenue objectives
- Work collaboratively as part of a team while performing independently with minimal supervision
Requirements:
- Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience
- Minimum of five (5) years’ experience solution selling into large SLED Accounts
- Strong financial acumen
- Demonstrated success and consistency in achieving targeted sales goals
- Excellent verbal and written communication skills
- Exceptional customer service and relationship-building/maintaining skills
- Thorough understanding of account management and the strategic selling process
- Effective problem-solving and interpersonal skills
- Knowledge of Microsoft Word, Excel, and PowerPoint; Salesforce a plus
- Complete understanding of Zayo Networks’ value proposition, products, and services, including Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation
- Must reside in the Boston, Massachusetts metro area
- Not eligible for employment-based visa sponsorship
Benefits:
- Health insurance
- Life insurance
- Disability plans
- Retirement plans
- Excellent health, dental, and vision insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
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