Account Director
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Job Description
Account Director leading Artemis’s CBP Trusted Traveler marketing account. Directing integrated media, creative, communications, and project teams to increase program enrollment and awareness.
Responsibilities:
- Serve as the primary point of contact and account lead for CBP’s Trusted Traveler Program Marketing Support Services contract
- Direct and manage account performance and client relationships
- Lead strategic planning/media, digital/social media, creative, copywriting, and project coordination teams
- Oversee development and refinement of the Strategic Communications Plan
- Direct execution of the Comprehensive Media Buy Plan, including creative concepts, ad placement schedules, sentiment analysis, audience reach, cost analysis, and KPI/marketing analytics reporting
- Guide production of collateral marketing materials, advertisements, informational materials, creative designs, signage, videos, and social media content
- Coordinate staffing, logistics, and support for approximately four domestic and international tradeshows and conferences annually
- Oversee preparation and submission of After-Campaign Reports, Conference Reports, and other client deliverables
- Manage the integrated Project Schedule and Monthly Progress and Cost Status Reports
- Facilitate the contract kickoff meeting and ongoing client communications, documenting meeting minutes, action items, and decisions
- Support CBP responses to Senior CBP management, Congress, the White House, DHS, and other agencies or organizations
- Ensure compliance with contract data rights, confidentiality, and professional conduct standards
Requirements:
- Minimum of 5 years of account management experience in an advertising or marketing agency
- Bachelor’s degree in Marketing, Communications, Business, or a related field
- Proven track record managing major client accounts and leading cross-functional teams in support of federal government clients
- Strategic thinker with a forward-looking approach to marketing trends and technologies
- Strong problem-solving skills and ability to think critically
- Ability to manage competing deadlines
- Experience supporting complex projects and transformation efforts within the federal government
- Comfortability with supporting complex client relationships
- Ability to obtain and maintain a DHS Suitability/public trust clearance
- Legal authorization to work in the U.S.
- Strong critical thinking, analytical, and time management skills
- Proven ability to organize, prioritize, and work well with others
- Ability to communicate thoughts, ideas, and solutions logically, both written and orally
- Ability to stay calm under pressure and in a fast-paced environment
- Ability to receive client feedback and implement changes quickly and effectively
- Ability to get up to speed quickly on complex issues
Benefits:
- Remote work is anticipated
- Occasional travel for client engagements may be required
- Contingent hire position, subject to client approval, security requirements, and on-site requirements
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