Account Director
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Job Description
Account Director driving enterprise sales of Zayo’s bandwidth and communications infrastructure. Managing complex financial services accounts, forecasts, proposals, and strategic customer relationships.
Responsibilities:
- Generate sales revenue by actively promoting Zayo products and services to targeted account patches
- Meet monthly, quarterly, and annual sales goals through prospecting and selling
- Present proposals and manage customers through the sales process
- Attain high Net Promoter Score results through excellent customer support
- Maintain customer relationships, secure existing revenue through long-term commitments, and sell net new accounts
- Apply knowledge of customers, industry, and services to achieve revenue objectives
- Develop account strategy, solution design, and relationship management with the Sales team
- Manage a high volume of work while maintaining responsiveness
- Track, analyze, and report sales performance and activities in Salesforce and other reporting tools
- Provide accurate and timely sales opportunity forecasts
- Maintain customer activity records for sales reporting and forecasts
- Provide accurate and timely information to management
- Coordinate with other departments to maintain customer satisfaction and meet revenue objectives
- Work collaboratively as part of a team while performing independently with minimal supervision
Requirements:
- Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience
- Minimum of eight (8) years of experience solution selling into large financial services / banking accounts
- Strong financial acumen
- Demonstrated success & consistency in achieving targeted sales goals
- Excellent communication skills, both verbal and written
- Exceptional customer service and relationship building / maintaining skills
- Thorough understanding of account management & the strategic selling process
- Effective problem solving and interpersonal skills
- Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus
- Complete understanding of Zayo Networks value proposition, products and services such as Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation
Benefits:
- Health insurance
- Life insurance
- Disability retirement plans
- Paid time off
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
- Sales incentive plan eligibility
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