Account Director
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Job Description
Account Director leading integrated, cross-channel DTC marketing campaigns at Rain, a national creative and media agency. Managing client strategy, campaign performance, budgets, and Client Services teams.
Responsibilities:
- Serve as the primary client contact and strategic partner
- Lead cross-functional teams across media, analytics, strategy, creative, web development, finance, and project management
- Own integrated campaign strategy and execution from briefs and planning through performance evaluation and optimization
- Establish goals, budgets, KPIs, and priorities with clients and internal teams
- Develop understanding of clients’ businesses, industries, competitive landscapes, and growth opportunities
- Identify opportunities to expand agency scope and develop solutions with agency subject-matter experts
- Lead client meetings and present performance, creative, strategic, and financial recommendations
- Ensure deliverables meet quality standards and align with client objectives
- Oversee budgets, forecasts, invoicing, and overall client health
- Drive seamless execution across media, analytics, strategy, creative, and other agency disciplines
- Identify dependencies and bottlenecks and resolve them before they become client-facing issues
- Evaluate performance, identify insights, and drive testing and optimization decisions
- Build testing roadmaps for creative, audience, and channel mix
- Collaborate with channel leads on reporting, learnings, trends, creative fatigue signals, and next steps
- Translate technical details into clear, client-ready recommendations tied to business goals
- Partner with senior leadership to address performance, financial, and staffing needs
- Monitor account profitability and scope creep and support budget and SOW conversations
- Lead, coach, and develop Client Services team members
- Foster collaboration, cross-functional relationships, efficient workflows, and an accountable team culture
Requirements:
- 8+ years of advertising agency experience, preferably in media and/or creative
- 1–3+ years of management or mentorship experience
- Proven success leading integrated, cross-channel strategies and building strong client relationships
- Strong understanding of full-funnel media, performance marketing, and associated KPIs
- Experience with digital media, including Paid Social, Paid Search, Video, Programmatic, and CTV
- Traditional media experience, including Linear, Audio, and OOH
- Experience working with DTC brands and leading strategic creative development
- Ability to build pivots and conduct sales and performance data analysis
- Experience leading large, cross-functional teams and managing multiple priorities
- Exceptional communication and presentation skills, with strong critical thinking and problem-solving abilities
- Willingness to travel and support clients beyond standard hours when needed
- Website strategy and development management experience is a plus
- Chicago-area residence is a plus
Benefits:
- Quarterly profit-sharing program
- 401(K) plan with employer match and immediate eligibility
- 4-6 weeks PTO
- 12 paid holidays
- 12-18 weeks paid family and medical leave
- Monthly Work-From-Home allowance
- Medical, Dental, and Vision insurance
- Flexible First work environment
- Investment in employees, technology, and tools
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