Account Executive – EU
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Job Description
Account Executive selling respond.io’s AI-powered business messaging platform to EU mid-market customers. Owning full-cycle B2B SaaS sales, account expansion, and customer-feedback initiatives.
Responsibilities:
- Proactively seek new sales opportunities to drive revenue growth
- Own and manage the sales cycle from discovery to close, including qualification, solution presentation, negotiation, and closing
- Educate potential customers on the value of respond.io
- Recommend tailored solutions based on customers’ business needs and usage patterns
- Manage multiple customer relationships throughout the sales process
- Handle inbound inquiries regarding billing, legal, security, and technical concerns
- Advocate for customers and collect feedback to support product enhancements
- Monitor industry trends, competitive offerings, and emerging technologies
- Collaborate with Customer Success and other teams on client handovers, feedback, and product improvements
- Develop strategic plans for key accounts to expand usage and identify upsell and cross-sell opportunities
- Assist with additional tasks and responsibilities as needed
Requirements:
- Prior experience in B2B SaaS sales
- Proven success selling to mid-market accounts within the EU region
- Exceptional proficiency in clear and concise spoken and written English
- Fluency in at least one of French, German, or Dutch is required
- Proven track record of closing sales deals within a B2B SaaS company highly preferred
- Passion for identifying customer needs and ensuring customer satisfaction
- Ambitious and goal-driven mindset
- Ability to thrive in a flexible and dynamic environment
- Resilience when facing challenges
- Familiarity with solution selling or similar methodologies
- Resume must be in English
Benefits:
- Virtual events like talent shows, Among Us nights, and online game sessions
- Highly competitive compensation package
- Flexible working environment
- Flexible working hours that fit your lifestyle, wherever you're based
- Globally distributed team and diverse, inclusive culture
- Growth and development opportunities with collaborative teammates
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