Account Executive, Wholesale-HSF National Sales
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Job Description
Account Executive developing and managing wholesale accounts for Hyatt hotels. Focused on business development and relationship management to drive revenue in the hospitality sector.
Responsibilities:
- Manage and grow an assigned portfolio of wholesale accounts while developing new business opportunities within the vertical.
- Build and maintain deep account intelligence, including key buyers, influencers, distribution model, source markets, customer mix, seasonality, contracting needs, production history, competitive set, and next steps.
- Develop and execute account plans that support revenue growth across leisure, transient, group, package, extended stay, and project-based business.
- Prospect and qualify new wholesale, tour operator, receptive operator, travel distributor, bed bank, consortia, and related accounts with potential for Hyatt hotels.
- Educate wholesale buyers on Hyatt brands, hotel capabilities, destination fit, rate structures, service standards, and solutions relevant to their business needs.
- Partner with hotel sales teams, operators, revenue management, distribution, and commercial stakeholders to align customer opportunities with hotel priorities and profitability goals.
- Support customer negotiations, contracting conversations, hotel communication, and opportunity follow-up with urgency and strong attention to detail.
- Stay current on wholesale travel trends, source market dynamics, booking windows, demand patterns, market conditions, forecasts, and competitive intelligence.
- Use CRM, sourcing platforms, analytics, and industry tools to document activity, prioritize opportunities, and measure account performance.
- Champion Hyatt initiatives and priorities with wholesale customers as appropriate, including new hotel openings, focus hotels, Essentials brands, and special initiatives.
- Elevate the voice of the wholesale customer within Hyatt and participate in cross-functional projects that support National Sales priorities.
- Coordinate account transitions, hotel referrals, and opportunity handoffs to support strong execution across Hyatt teams.
Requirements:
- Minimum 5 years of hotel sales, hospitality sales, account management, wholesale sales, travel trade sales, or related commercial experience.
- Demonstrated experience working with wholesale, tour operator, receptive operator, travel distributor, consortia, bed bank, or related travel trade accounts.
- Strong understanding of wholesale market dynamics, including contracting, distribution models, source markets, booking patterns, rate integrity, customer expectations, and hotel profitability considerations.
- Strong sales knowledge and business development experience across transient, leisure, group, package, extended stay, and/or project-based business.
- Proven ability to manage a portfolio of accounts while also developing new business opportunities.
- Strong communication, presentation, negotiation, relationship-building, and follow-through skills.
- Detailed organization skills with the ability to manage multiple customers, priorities, opportunities, and deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite and experience with CRM and/or database management tools.
- Knowledge of customer sourcing, booking, contracting, or distribution tools and platforms used in hotel sales, wholesale travel, or travel trade environments.
- Experience with industry data tools such as Knowland Group, Amadeus Hotelligence Suite, LinkedIn Sales Navigator, or similar platforms.
Benefits:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
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