Account Manager – Large-market
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Job Description
Account Manager responsible for high-impact relationships with large sports organizations. Maximizing product adoption and driving account expansion in a consultative sales environment.
Responsibilities:
- You’ll manage a portfolio of accounts and be responsible for establishing strong relationships and hitting retention goals
- You’ll be running a variety of engagement campaigns into your portfolio of accounts to identify challenges, educate customers, and create growth opportunities
- You’ll run demos of TeamSnap platforms to show the value of new products or add-ons
- You’ll use data analysis to assemble account plans, evaluate your business, drive the strategy, and communicate the results.
- You’ll drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the specific capabilities of the product and/or processes that will solve the customer's needs.
- You’ll optimize your sales toolkit to produce the best possible full sales cycle conversion rate & close ratio.
- You’ll serve as the "Voice of the Customer" internally, escalating product feedback that will address the needs of our customers to ensure proper product prioritization.
Requirements:
- Experience: Minimum 0-3 years in Customer Success Relationship Management or Account Management, preferably in a SaaS environment.
- Proven track record of hitting sales quotas.
- Ability to travel occasionally, including but not limited to our annual company meeting, periodic sales team meetings throughout the year, potential trade shows, and potential client visits.
- Sports industry experience (preferred)
Benefits:
- Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)
- 100% premium coverage of medical/dental/vision for you and your family
- 401K to help you invest for the future
- $1,500 annual learning and development stipend
- Travel to fun locations for all-company meetings and team events
- Generous home office allowance to set you up for success
- TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
- A monthly stipend reimbursement for health & wellness and so much more!
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