Account Manager – Senior Living
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Job Description
Account Executive expanding Uniguest’s senior living technology business. Building relationships, managing complex sales cycles, and selling digital engagement solutions to operators and communities.
Responsibilities:
- Develop and grow relationships with senior living operators, communities, and key industry stakeholders
- Identify, prospect, and develop new business opportunities within an assigned territory
- Manage the full sales cycle from initial outreach and discovery through proposal, negotiation, and close
- Understand customer needs and position Uniguest's portfolio of digital engagement solutions accordingly
- Build and maintain a strong pipeline of qualified opportunities
- Develop relationships with decision-makers across operations, technology, resident experience, marketing, and executive leadership
- Partner with Sales Engineering, Product, Customer Success, and Marketing throughout the sales process
- Maintain accurate pipeline, activity, and forecasting information within Salesforce
- Represent Uniguest at industry events, conferences, and customer meetings
- Stay informed on senior living industry trends, competitive solutions, and emerging technologies
- Perform all other duties as assigned
Requirements:
- Proven B2B sales experience with a strong track record of developing and closing new business
- Experience selling directly into the senior living industry
- Experience selling technology, SaaS, digital engagement, IPTV, digital signage, resident engagement, or related solutions strongly preferred
- Established relationships within senior living organizations highly desirable
- Experience managing complex, multi-stakeholder sales cycles
- Strong prospecting, relationship-building, presentation, and negotiation skills
- Ability to understand customer challenges and translate them into technology solutions
- Comfortable working independently in a remote environment while collaborating with a broader sales team
- Experience using Salesforce or a similar CRM
- Ability to travel as needed for customer meetings and industry events
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