Account Manager, Small Plastics
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Job Description
Outside Sales Representative driving growth within Small Plastics Manufacturing at Greif. Managing customer relationships and developing new sales opportunities in a defined territory.
Responsibilities:
- Own a defined sales territory and deliver revenue, volume, and margin objectives through effective opportunity management.
- Maintain and grow existing customer relationships while identifying and developing new business opportunities.
- Develop and execute strategic account plans for key customers, aligning internal and external stakeholders around growth initiatives.
- Create, solicit, and present customer price quotations and proposals.
- Qualify opportunities, prepare customer agreements, and negotiate commercial terms that support profitable growth.
- Execute re-pricing actions for underperforming accounts when necessary to improve account profitability.
- Forecast monthly and quarterly sales results with a high degree of accuracy.
- Monitor product mix, customer demand, and capacity considerations to proactively manage business performance.
- Coordinate customer visits, plant tours, product trials, and technical consultations to support business development efforts.
- Collaborate with Inside Sales, Customer Service, Supply Chain, Operations, and Marketing teams to ensure excellent customer service and execution.
- Utilize CRM systems to manage sales pipelines, monitor opportunities, assess risks, and maintain accurate customer data.
- Address customer service, quality, or delivery concerns and coordinate corrective actions with appropriate cross-functional teams.
- Build relationships across customer organizations, including purchasing, operations, engineering, and leadership teams.
- Support and promote safety, compliance, and ethical business practices in all customer and internal interactions.
Requirements:
- Bachelor's degree in Business, Marketing, Sales, or a related field; equivalent experience may be considered.
- Typically requires 4–8 years of relevant sales, account management, or business development experience.
- Demonstrated success managing customer relationships and growing business within a defined territory.
- Strong negotiation, communication, and relationship-building skills.
- Experience preparing pricing proposals, negotiating agreements, and managing account profitability.
- Proven ability to prospect, qualify opportunities, and close business.
- Experience utilizing CRM platforms and sales forecasting tools.
- Strong organizational skills with the ability to manage multiple priorities and customer needs effectively.
- Ability to work independently while collaborating across cross-functional teams.
- Willingness and ability to travel up to 50% within the assigned territory.
Benefits:
- competitive core benefits
- paid time off
- a range of local benefits for eligible colleagues
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