Account Manager
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Job Description
Account Manager at InsCipher handling post go-live client relationships, supporting operations and improving data accuracy.
Responsibilities:
- Lead and support a team of underwriters, including training, coaching, and performance management
- Review new and renewal submissions for eligibility, pricing, and coverage terms
- Provide guidance and support to team members on underwriting decisions and processes
- Communicate underwriting decisions and rationale to brokers and agents
- Maintain relationships with brokers, agents, and carrier or syndicate partners
- Ensure adherence to underwriting guidelines and compliance requirements
- Support communication of underwriting appetite and program guidelines to brokerage partners
- Conduct performance reviews and provide ongoing feedback to team members
- Support onboarding and development of underwriting staff
- Assist with departmental operations and workflow coordination
- Support consistent underwriting practices to contribute to program performance
- Required to perform other duties as requested, directed, or assigned
Requirements:
- High school diploma or equivalent
- 3+ years of experience in commercial insurance underwriting
- Excess and surplus lines experience preferred
- Bachelor’s degree preferred
- Insurance designations such as CPCU, AINS, or ASLI preferred
- Experience leading or mentoring team members
- Strong communication skills with the ability to explain underwriting decisions clearly
- Strong analytical and decision-making skills
- Knowledge of commercial insurance products and underwriting principles
- Ability to manage multiple priorities and support team operations
Benefits:
- Health, dental, and vision plans
- Amazing work-life balance with 4 weeks of Paid Time Off
- 10 Paid Company Holidays with 2 floating holidays
- 401K Programs with employer match
- Personal assistance programs for support in a healthy personal and work life
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