Account Supervisor, Professional Services
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Job Description
Account Supervisor leading client accounts in strategic communications at a PR agency. Managing team performance and ensuring high-quality PR deliverables.
Responsibilities:
- Lead multiple accounts, acting as a senior day-to-day contact for clients.
- Develop and implement strategic communications plans that align with client business goals.
- Provide thoughtful, proactive counsel to clients on media strategy, storytelling, and executive visibility.
- Identify growth opportunities and ensure client satisfaction and retention.
- Guide media relations strategy across technology, trade, and business publications.
- Shape narratives that position clients as category leaders and innovators.
- Oversee the creation of thought leadership programs, bylined articles, and speaking opportunities.
- Ensure consistent, high-quality pitching that drives top-tier media coverage.
- Lead and mentor a team of junior and mid-level PR professionals, ensuring alignment and accountability.
- Oversee workload balance, quality control, and deadlines across multiple accounts.
- Provide constructive feedback and support career development within your team.
- Manage budgets, staffing, and resource allocation effectively.
- Deliver reporting and analysis that demonstrate tangible results and ROI.
- Contribute to business development, proposal writing, and new client presentations.
Requirements:
- 7+ years of PR experience, with significant experience in an agency environment.
- Proven success leading multiple client programs and managing account teams.
- Strong writing, pitching, and presentation skills.
- Experience mentoring and developing high-performing teams.
- Strategic thinker with exceptional attention to detail and follow-through.
- Comfortable working cross-functionally and managing multiple priorities in a fast-paced environment.
Benefits:
- Comprehensive medical/dental/vision coverage
- Vacation/sick leave/holiday PTO
- 401(k)
- Flex Fridays
- Flexible remote work options
- Summer Fridays
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