Admissions Systems & Operations Analyst – Admissions, Joint Degree Programs
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Job Description
Remote admissions systems analyst managing Slate CRM, reporting, and application workflows. Supporting Johns Hopkins University admissions across Washington, DC, Bologna, and Nanjing campuses.
Responsibilities:
- Maintain, enhance, and develop admissions systems
- Build communications, report data, and manage the Slate CRM system
- Facilitate processing of student applications across all channels
- Maintain application files and review applicant records and transcripts
- Verify requirements and waiver eligibility
- Support system workflows and escalate errors and exceptions
- Run Slate CRM queries and enter CRM data through report forms and templates
- Update SharePoint document libraries
- Refresh reporting data and perform quality checks on admissions data, records, and reports
- Troubleshoot Slate CRM and other technology systems
- Monitor business requirements, identify functionality gaps, suggest enhancements, and assist with new feature development
- Support Slate CRM development and usage alongside Systems & Operations leadership
- Manage events, forms, queries, reports, communications, materials, portals, and data integrations
- Support user experience, access, and development for internal staff, external offices, and prospective students
- Create, edit, and run data queries and reports in Slate and Microsoft Excel
- Serve as a resource to students, campus representatives, and the public regarding data, materials, and processing
- Perform other related duties as requested
Requirements:
- Bachelor’s Degree
- One year of related experience
- Additional education may substitute for required experience, and additional related experience may substitute for required education beyond HS diploma/graduation equivalent, subject to the JHU equivalency formula
- Proficiency in admissions systems, such as Slate or similar CRM systems
- Ability to create and edit formulas and pivot tables in Excel
- Experience in admissions, enrollment management, or a related field preferred
- Successful candidates are subject to a pre-employment background check
- Applicants completing their final academic semester/quarter may be considered eligible and may need to provide academic completion information
Benefits:
- Total rewards package supporting health, life, career, and retirement
- Seasonal flu vaccine required by Johns Hopkins University, with exceptions for religious beliefs or medical reasons
- Pre-employment background check
- Accommodation support during the pre-employment process
- Required vaccinations for applicable clinical, laboratory, research-subject, or community-contact positions provided at no cost in Occupational Health office
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