AI & Automation Operational Engineer – II
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Job Description
AI automation engineer building and supporting enterprise RPA solutions for Cencora, a healthcare services company. Applying Automation Anywhere, Python, Power Apps, and AI-enabled workflows.
Responsibilities:
- Design, develop, test, deploy, support, and optimize automation solutions using Automation Anywhere, Python, Power Apps, and related technologies
- Deliver scalable, secure, resilient solutions aligned with enterprise standards, architecture, and guardrails
- Contribute across the full automation lifecycle, including design, build, testing, deployment, hypercare, and production support
- Troubleshoot complex issues, perform root cause analysis, and implement sustainable fixes
- Maintain high production reliability and resolve issues within business-prioritized timelines
- Create reusable components, technical documentation, and development standards
- Apply AI, intelligent document processing, generative AI, machine learning, and agentic automation to improve business outcomes
- Support POCs, pilots, and modernization initiatives involving advanced automation capabilities
- Integrate emerging technologies into enterprise workflows
- Provide technical guidance, mentoring, and support to developers
- Conduct code reviews and promote quality, scalability, maintainability, and engineering consistency
- Support end-to-end project delivery and ensure technical quality, business alignment, and timely execution
- Ensure unit, integration, regression, and deployment validation testing
- Establish monitoring, support, and maintenance processes to reduce downtime and improve business continuity
- Collaborate with SAP, Salesforce, Esker, Command Center, and other business functions
- Communicate technical solutions, risks, dependencies, and progress to technical and non-technical audiences
- Contribute to modernization, reusable assets, standards, playbooks, and process improvements
Requirements:
- 6-8 years of experience in automation development, software engineering, or intelligent automation delivery
- Strong hands-on experience with Automation Anywhere (required), Python, and Power Apps
- Proven experience designing, developing, deploying, and supporting enterprise automation solutions
- Experience with AI-enabled automation, APIs, workflow technologies, and enterprise integration
- Demonstrated ability to provide technical leadership while remaining hands-on
- Strong knowledge of RPA, AI-enabled automation, workflow technologies, APIs, and enterprise architecture
- Excellent troubleshooting, root cause analysis, and problem-solving skills
- Ability to mentor peers and lead through technical expertise and influence
- Strong communication and collaboration skills across business and technical teams
- Strong focus on quality, scalability, supportability, and operational readiness
- Ability to manage multiple priorities and deliver high-quality solutions in complex enterprise environments
Benefits:
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
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