AI Business Automation Specialist
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Job Description
AI Business Automation Specialist leading AI-powered systems development and implementation for an established business group. Enhancing operational efficiency through automation in retail, hospitality, and distribution sectors.
Responsibilities:
- Assess existing business processes and identify automation opportunities across retail, hospitality, and distribution operations
- Develop and execute an AI and automation roadmap aligned with business objectives
- Introduce scalable AI solutions that improve productivity, decision-making, and customer experience
- Establish governance, documentation, and best practices for AI adoption across the organization
- Design, build, and maintain automated workflows using modern automation platforms
- Eliminate repetitive manual tasks and improve operational efficiency
- Integrate business systems and data sources to streamline workflows
- Continuously monitor, troubleshoot, and optimize automation performance
- Build AI-powered tools, assistants, and workflows that support business operations
- Leverage platforms such as ChatGPT, Claude, and other AI technologies to improve business processes
- Develop knowledge management systems and AI-enabled internal resources
- Create reporting and monitoring systems that provide actionable business insights
- Build dashboards and reporting frameworks that track automation performance and business impact
- Analyze operational and commercial data to identify improvement opportunities
- Measure ROI and effectiveness of AI initiatives
- Present recommendations and findings to leadership teams
- Implement automation initiatives that improve customer engagement and re-engagement
- Develop solutions that reduce stockouts and minimize lost sales opportunities
- Improve forecasting, inventory visibility, and operational planning
- Support initiatives that generate or protect revenue through smarter processes and automation
- Partner with executives and department leaders to understand business challenges
- Translate business requirements into practical AI and automation solutions
- Train and support teams on newly implemented systems and processes
- Promote adoption and continuous improvement of AI capabilities across the organization
Requirements:
- 3–5 years of professional experience in AI, automation, systems implementation, business process improvement, or related fields
- Formal qualifications in Computer Science, Information Systems, Data Analytics, Engineering, or a related discipline
- Experience working within established companies and structured business environments
- Proven experience building automation solutions that deliver measurable business outcomes
- Strong understanding of AI technologies, large language models, and automation platforms
- Experience with workflow automation tools such as Zapier, Make, Power Automate, or similar platforms
- Strong analytical and problem-solving capabilities
- Excellent communication and stakeholder management skills
- Ability to work independently and build systems from the ground up
- Experience working remotely with international teams
Benefits:
- This is a remote role that will be set up as an independent contractor engagement.
- To ensure alignment and transparency, successful candidates will be expected to:
- Disclose any existing ongoing roles or client work
- Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)
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