AI Context Operations Lead
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Job Description
AI Context Operations Lead at Mercury managing knowledge systems for deployment in a fast-growing fintech company. Ensuring accuracy and utility of company-wide information.
Responsibilities:
- Own Mercury's knowledge infrastructure
- Build the knowledge layer on top of Mercury's AI infrastructure
- Own the reporting layer
- Drive company-wide adoption of standardized systems and practices
- Continuously improve how Mercury captures, organizes, and uses knowledge
Requirements:
- 5–8 years of experience in program or product operations, technical program management, product management, data, or similar roles
- Think like a systems designer and knowledge architect
- Comfortable working with technical systems, including APIs, data models, analytics, and tools like Linear, GitHub, Metabase, and modern AI platforms
- Hands-on experience using AI to create leverage through workflows, automations, agents, or other practical applications
- Influence organizations through strong judgment, clear communication, and thoughtful execution
Benefits:
- base salary
- equity (stock options)
- benefits
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