AI Implementation Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
AI Implementation Specialist configuring and deploying AI tools for small law firms. Collaborating with teams to ensure reliable AI deployments and maintaining documentation.
Responsibilities:
- Configure and deploy AI tools as specified in Phase 1 engagement plans (e.g., Copilot for M365, Harvey, Clio Duo, Casetext, document automation tools).
- Build, test, and document automations and AI-assisted workflows using platforms such as Make, Zapier, Power Automate, or equivalent.
- Conduct technical environment setup: tenant configuration, user provisioning, API connections, integration testing, and QA validation.
- Perform data mapping and light data migration tasks required to support AI tool onboarding.
- Maintain implementation logs, configuration notes, and handoff documentation for each engagement in SMB Team’s systems.
- Troubleshoot and resolve technical issues during deployment; escalate blockers to the fCTO with clear documentation.
- Contribute reusable templates, implementation checklists, and workflow SOPs to the SMB Team practice library.
- Stay current on legal AI tooling and integration capabilities; proactively surface relevant updates or new options to the fCTO.
- Support the fCTO in pre-engagement scoping by assessing technical feasibility and effort estimates for proposed implementations.
Requirements:
- 2–4 years of hands-on experience in a technical implementation, IT support, or automation engineering role.
- Demonstrated ability to configure and integrate SaaS tools; experience with M365/Google Workspace environments and API-based integrations.
- Proficiency with at least one automation platform (Make, Zapier, Power Automate, n8n, or equivalent).
- Familiarity with AI/LLM-based tools and how to configure them in a business context; prior exposure to legal tech a plus but not required.
- Strong documentation habits — can produce clear SOPs, configuration guides, and implementation logs without prompting.
- Comfortable working from a scoping document or engagement plan without requiring step-by-step direction.
- Basic understanding of data privacy and security considerations relevant to cloud and AI tool deployment.
- Must be able to independently execute technical implementation tasks from a spec or engagement plan — this role owns delivery, not strategy.
- Must produce clean, thorough documentation for every configuration and deployment; undocumented work is incomplete work.
- Must communicate blockers and risks promptly and clearly to the fCTO — no surprises.
- Must be current on AI tools and integration platforms; willingness to learn new tooling quickly is essential.
- Must work within SMB Team’s systems and contribute to shared playbooks — this is a team practice, not a solo role.
- No direct client communication responsibility; all client-facing interaction is handled by the fCTO. However, work product must be polished enough to be reviewed and presented to clients by the fCTO.
Benefits:
- We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.
- Flexible vacation time.
- Team member education and learning budget on courses, events and books.
- Company activities, outings, and retreats.
- 401(k) with a 3% Match.
- WFH or come to the office, the choice is yours!
Similar Jobs
Client Implementation Specialist – Healthcare, Dental Software
Client Implementation Specialist managing client onboarding and software implementations in healthcare SaaS. Collaborating with teams for successful software deployment and adoption.
Implementation Specialist
Contractor overseeing PCIT training implementation and supporting compliance with state requirements. Collaborating with international teams to maintain project timelines and facilitate training sessions.
Implementation Specialist – Configuration
Implementation Specialist configuring and supporting PSC Software’s ACE® platform. Working remotely in regulated life sciences environments in a role focusing on customer enablement and success.
Process Implementation Consultant
Process Implementation Consultant for large-scale internal platform programme in major energy group. Translating process requirements into Atlassian tooling and fostering team collaboration for consistency.
Onboarding and Implementation Specialist
Customer Onboarding & Implementation Specialist aiding healthcare technology practices with platform setup and training. Leading customer support for onboarding OptiMantra effectively.
Senior Director, Customer Engineering
Senior Director of Customer Engineering at FICO, leading customer engagements and influencing technology roadmaps for enterprise solutions. Shape decisioning strategies and foster relationships with C-suite stakeholders.
Implementation Manager
SaaS Implementation Manager leading onboarding and training for small and medium-sized medical clinics. Collaborating with cross-functional teams to ensure successful customer launch in a health tech company.
Project Manager
Project/Implementation Manager leading payment product development and client implementations in a fintech startup focused on India and APAC payments.
Implementation Manager – Revenue Cycle, Dermatology, Plastic Surgery
Implementation Manager leading onboarding and integration of new practices for revenue cycle in dermatology and plastic surgery. Ensuring operational readiness and success from the start.
Implementation Specialist II
Implementation Specialist II at GreenSlate, handling complex project setups and offering client training. Focused on ensuring users have excellent software experiences.
Implementation Consultant, Sage Intacct
Implementation Consultant at Vision33 delivering successful cloud ERP solutions. Collaborating with cross-functional teams in the UK with a focus on accounting software implementation.
Technical Implementation Consultant
Technical Implementation Consultant driving technical work in enterprise SaaS deployments for utility customers. Ensuring secure and efficient implementation with a focus on technical configurations and integrations.
AI Implementation Specialist
AI Implementation Specialist leading AI adoption and building scalable systems for a growing consumer brand in e-commerce.
Dynamics 365 Implementation Consultant
Dynamics 365 Implementation Consultant supporting greenfield implementations across Finance and CRM modules. Collaborating with vendors and stakeholders while working remotely in the US or Canada.
AI Implementation Engineer
AI Implementation Engineer managing the technical delivery and stabilization of agentic AI solutions for customers. Collaborating with various teams to ensure successful implementation and production rollout.
SD Implementation Consultant, Cloud ERP – S/4HANA Cloud Public Edition
Sales & Distribution Consultant for S/4HANA Public Cloud at Vision33, leading design and implementation of sales solutions across industries.
SD Implementation Consultant, Cloud ERP – S/4HANA Cloud Public Edition
Functional Consultant leading the design and implementation of S/4HANA Cloud solutions for diverse industries. Collaborating with teams to ensure seamless process integration and client satisfaction.
SCM Implementation Consultant, Cloud ERP – S/4HANA Cloud Public Edition
Supply Chain Consultant designing and delivering innovative SAP S/4HANA Cloud solutions. Collaborating with teams to ensure best practices and value delivery across industries.
SCM Implementation Consultant, Cloud ERP – S/4HANA Cloud Public Edition
Supply Chain Consultant designing and implementing S/4HANA Public Cloud solutions at Vision33. Collaborating with teams to deliver innovative supply chain solutions that create measurable value for clients.
Implementation Specialist
Implementation Specialist managing client onboarding and training for Choozle's digital advertising platform. Focusing on client satisfaction and successful adoption of the programmatic advertising tools.