Assistant Manager, Vacation Sales
Posted 4hrs ago
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Job Description
Assistant Manager overseeing vacation sales operations at Travel + Leisure Co. Supporting field sales team performance and guest engagement at various venues and events.
Responsibilities:
- Support the Manager in overseeing daily field sales operations across assigned venues and events
- Serve as a professional brand ambassador and sales leader for Travel and Leisure Vacations
- Actively engage in face-to-face package sales, guest interaction, and vacation package promotion
- Provide on-the-spot coaching, guidance, and feedback to Vacation Sales Agents
- Assist with onboarding, training reinforcement, and performance development of new and existing agents
- Ensure adherence to company policies, compliance standards, and regulatory requirements
- Monitor individual and team performance against established production goals
- Assist with workforce scheduling, break coverage, and event staffing logistics
- Support setup, teardown, and overall presentation of sales booths and displays
- Escalate guest concerns, operational issues, and compliance risks as needed
- Responsible for travel arrangements for self and team members
Requirements:
- High School Diploma, GED, or equivalent
- Excellent verbal and written communication skills; must always maintain a high level of professionalism
- Ability to effectively coach, counsel and motivate direct reports
- Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)
- Ability to efficiently multi-task
- Ability to negotiate effectively
- Ability to TO/Close for VSAs
- Ability to recruit, train and develop employees
- Ability to lead by example
- Detail oriented and accurate
- Ability to carry out responsibilities in accordance with the organization's policies and applicable laws
- Demonstrated problem solving ability
- Maintain up to date knowledge on all company systems such as Mainframe, Journey, Workday
- Two (2) years marketing/sales experience required, primarily in vacation ownership industry
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off
- Parental leave
- Holidays
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program


















