Associate Director – Deliverable Management
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Job Description
Associate Director managing milestone systems and deliverables for FHI 360’s multi-country global health programs. Coordinating HQ, country, finance, and project teams under fixed amount awards.
Responsibilities:
- Lead a central headquarters operations team responsible for global project deliverable management across a complex, multi-country fixed amount award
- Set up milestone management systems, trackers, standard operating procedures, training, and capacity-building materials
- Provide cross-cutting program management and operations support
- Review, track, prompt, document, and submit project milestones and deliverables
- Provide orientation, training, and troubleshooting support to country and HQ teams
- Manage monthly deliverable-tracking meetings and communicate milestone status to project and department leadership
- Collaborate with project leadership, strategic information, finance, technical leaders, country teams, and other departments
- Identify, highlight, and address operational and project risks
- Develop and maintain training materials and tools, including leading webinars, review meetings, and ad hoc training sessions
- Coordinate management, compliance, performance standards, and milestone-management systems with the PMT and project management and operations teams
- Work with senior leadership and department operations teams to mitigate risks and ensure compliance with financial and administrative processes
- Serve as focal point for global milestone and deliverable troubleshooting and escalate issues as appropriate
- Supervise select management and operations staff
- Possibly provide program management support to select core-funded activities
- Perform other duties as assigned
Requirements:
- Bachelor's Degree or its International Equivalent in Business Administration, Public Health, Social Sciences or Related Field
- Project Management (PM) Certification preferred
- 10+ years of relevant experience, including 3+ years of management experience
- Demonstrated experience in USG and global health project management and implementation
- Experience working on large, multi-country global projects
- Experience working on large, fixed amount/priced awards or global awards with a heavy focus on managing fixed amount/priced sub-agreements is required to apply
- Experience working in a non-governmental organization (NGO)
- Demonstrated knowledge of fixed award/priced mechanisms, general contracting, and reporting requirements
- Effective knowledge of design, implementation, and management of sector specific and/or multi-sector/international development projects/programs funded by US government or other international donors
- Knowledge of donor planning and reporting systems
- Knowledge of business development processes, specifically proposal development, within an international NGO context
- Strong written and verbal communication skills
- Sensitivity to cultural differences and understanding of the political and ethical in countries outside of the US
- English fluency required
- Personal Computer/Laptop and Microsoft applications (Office 365, SharePoint, Skype/Zoom/Teams, Power BI)
- Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard
- Ability to sit and stand for extended periods of time
- Ability to lift/move up to 5 lbs
- Less than 10% travel
Benefits:
- FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account
- 18 days of paid vacation per year for US-based full-time staff
- 12 sick days per year for US-based full-time staff
- 11 holidays per year for US-based full-time staff
- Competitive benefits package
- Professional development
- Policies and programs that support a healthy work/life balance
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