AVP, Office of Agile – Tools Configuration & Intake Analyst
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Job Description
AVP, Office of Agile handling tools configuration and intake analysis for Synchrony. Leading Agile governance and supporting community practices in technology and process management.
Responsibilities:
- Serve as SME for the oversight of Office of Agile applications including story validation/creation, roadmaps, objectives, grooming, PI Planning etc.
- Be a champion for driving change to ensure the Office of Agile is taking an active role in supporting the Agile Delivery communities by disseminating guidance on usage of Agile Tools.
- Support and be a change advocate for resolution of opportunities to simplify processes and enhance monitoring mechanisms resulting in an optimal control environment.
- Identify insights in Office of Agile team / ART performance gaps to help drive improvements in tools and knowledge across the Agile Delivery communities.
- Provide Agile enablement and performance services to Executives and their organizations.
- Offer strategic insight to evolve, streamline and mature Office of Agile Tools.
- Directly support VP, Office of Agile Tools Lead to ensure timely and efficient execution of all Agile configurations and Integrations.
- Directly support VP, Common Intake Process Leader to ensure timely and efficient execution of all Intake configurations.
- Perform other duties and/or special projects as assigned
Requirements:
- Bachelor’s degree and a minimum of 8 years of either Technology or Process Management experience, OR in lieu of a degree, High School Diploma/G.E.D. and minimum of 10 years of either Technology or Process Management experience
- Minimum 5 years of administrative experience of JIRA and Confluence.
- Demonstrated experience of driving improvements across complex organizations and processes of varying levels of maturity
- Minimum 5 years of experience in a lead role with a proven track record of strong leadership which includes training.
- System Administration Experience in JIRA and Confluence
- Tool Administration Experience in JIRA Align
- Extensive experience in Groovy and Type scripting
- Extensive experience in Common Intake/Ideation Systems
- Knowledge of Change Governance Process
Benefits:
- best-in-class employee benefits and programs that cater to work-life integration and overall well-being
- career advancement and upskilling opportunities for all to take up leadership roles
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