Bilingual, Spanish Mid-Market Account Manager
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Job Description
Bilingual Mid-Market Account Manager expanding LATAM customer accounts for MaintainX, a mobile-first industrial work execution platform. Managing renewals, product demonstrations, and revenue growth.
Responsibilities:
- Own a book of business from post-sale handoff through renewal and expansion
- Engage and build relationships with mid-market customers
- Identify and capitalize on expansion opportunities within existing accounts
- Proactively identify customer needs and provide innovative solutions
- Conduct quarterly business reviews and assess client satisfaction
- Present tailored product demonstrations and communicate solution value and impact
- Manage client requests, demos, proposals, and follow-ups
- Use Salesforce, Outreach, ZoomInfo, and other sales systems
- Manage the sales pipeline and forecast monthly and quarterly expansion opportunities within +/- 15% accuracy
- Document customer interactions, deals, and progress accurately and promptly
- Embrace an entrepreneurial startup mentality
- Support client retention and account growth for customers primarily based in LATAM
Requirements:
- Minimum of 4 years of sales experience, with a significant portion managing accounts in LATAM
- Bilingual in English and Spanish; Portuguese is a plus
- Demonstrated success expanding client accounts and driving revenue growth in a B2B sales environment
- Experience navigating larger deals, complex sales cycles, and multiple stakeholders
- Strong analytical and presentation skills
- Ability to conduct engaging product demonstrations and lead quarterly business reviews
- Adaptability in a fast-paced, rapidly changing sales environment
- Exceptional organizational skills and attention to detail
- Excellent interpersonal skills for building and maintaining client and internal relationships
- Bachelor's degree or higher, ideally in a relevant field
- Daily verbal and written communication in Spanish with LATAM customers
- Experience with Salesforce, Salesloft, DiscoverOrg, or similar sales technology stacks is a bonus
- Startup or entrepreneurial organization experience is a bonus
- CMMS or facility operations software experience is a bonus
- Documented remote-setting experience is a bonus
- Legally authorized to work in Canada or the United States
Benefits:
- Commission may be included in compensation
- Annual bonus may be included in compensation
- Equity may be included in compensation
- Benefits differ by country, including health coverage, retirement and leave plans
- Equal employment opportunity protections
- Voluntary diversity and inclusion survey participation without adverse treatment
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