Business Analyst
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Job Description
Junior Business Analyst at Public Consulting Group supporting HR operations through business analysis and process improvement efforts. Collaborating with HR teams to enhance employee experience and reporting.
Responsibilities:
- Gather and document business requirements from HR stakeholders
- Analyze current HR processes and recommend process improvements
- Create process maps, workflows, and standard operating procedures
- Assist with developing business cases for new initiatives and system enhancements
- Support user acceptance testing (UAT) for HR system changes
- Partner with HR teams to identify operational challenges and improvement opportunities
- Assist in documenting HR policies, procedures, and business processes
- Help coordinate implementation of new HR programs and process changes
- Monitor process performance and recommend efficiencies
- Develop and maintain HR reports and dashboards
- Analyze workforce data and identify trends related to hiring, turnover, employee demographics, and HR service delivery
- Validate data accuracy and assist with data audits
- Present findings and recommendations to HR leadership
- Support cross-functional HR projects and initiatives
- Track project milestones, risks, action items, and deliverables
- Coordinate meetings and document project updates
- Assist with change management and communication activities
- Assist with system testing and validation
- Help troubleshoot basic system or reporting issues
- Maintain documentation related to HR systems and processes
Requirements:
- Bachelor’s degree in Business Administration, Human Resources, Information Systems, or related field
- 1–2 years of experience as a Business Analyst, HR Analyst, HR Coordinator, or similar role
- Experience supporting HR operations, HR projects, or HR technology
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Excel, PowerPoint, Workday and Process Mapping Tool
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
Benefits:
- medical and dental care benefits
- 401k
- PTO
- parental leave
- bereavement leave
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