Business Development Representative
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Job Description
Temporary remote BDR generating qualified ExamReady demonstrations for Cengage’s beauty and wellness education customers. Supporting sales representatives through outbound prospecting, follow-up, and appointment setting.
Responsibilities:
- Carry out proactive outbound communication with potential customers through phone and email
- Connect with beauty and wellness education customers and present the benefits of Milady's ExamReady solution
- Identify customer interest and needs and generate qualified opportunities for the sales team
- Clearly convey the benefits of connecting with a Milady sales representative and joining an ExamReady demonstration
- Schedule qualified demo appointments for assigned sales representatives
- Follow up with customers as appropriate to help drive strong appointment attendance
- Maintain accurate records of customer outreach, conversations, and scheduled appointments
- Partner closely with sales representatives to ensure a smooth handoff and positive customer experience
- Meet established weekly activity and appointment goals
- Assist up to five sales representatives
- Contribute to new sales opportunities and help educators find solutions supporting student success
Requirements:
- Strong verbal and written communication skills
- Confidence and integrity when speaking with customers by phone
- Ability to quickly build rapport and communicate value
- Comfortable conducting a high volume of outbound customer outreach
- Goal-oriented and motivated by measurable results
- Strong organizational and follow-up skills
- Ability to manage multiple customer conversations and priorities
- Positive, persistent, and comfortable hearing "no" while continuing to pursue opportunities
- Experience in sales, customer service, business development, appointment setting, or lead generation is preferred but not required
- Interest in the beauty, wellness, or education industries is a plus
Benefits:
- Incentive opportunity: $10 for every qualified appointment that leads to the customer participating in the scheduled demonstration
- Comprehensive and rewarding Total Rewards package
- Reasonable accommodations for qualified individuals with disabilities during the job application process
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