Business Operations Analyst – Junior
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Job Description
Jr. Business Operations Analyst automating workflows and analyzing data for a Latin American talent and leadership education company. Improving internal operations with no-code and low-code tools.
Responsibilities:
- Identify inefficiencies in internal processes and propose improvement opportunities
- Design, implement, and maintain automations using no-code / low-code tools
- Optimize operational workflows to reduce manual tasks and improve productivity
- Support the execution and coordination of daily operations
- Keep databases and commercial pipelines updated and organized
- Manage lead, participant, and internal process information, ensuring quality and consistency
- Collect, organize, and analyze data to identify trends and improvement opportunities
- Prepare reports and indicators to support decision-making
- Collaborate with different teams to understand operational needs and translate them into practical solutions
- Document processes, automations, and internal procedures
- Detect errors or friction in systems and propose solutions that improve the experience of users and participants
Requirements:
- Initial experience or practical knowledge in business operations, process automation, data analysis, or related areas
- Knowledge of no-code / low-code tools such as Zapier, Make, or similar
- Proficiency with Google Sheets or Excel for organizing and analyzing information
- Familiarity with CRM tools, database management, or operational platforms
- Ability to identify problems and propose practical solutions
- Analytical, structured profile with excellent attention to detail
- Ability to organize and follow up on multiple tasks
- Proactivity, autonomy, and results orientation
- Ability to learn new digital platforms and tools
- Good communication and collaborative work skills
- Interest in automation, operational efficiency, and continuous improvement
- Availability to work Monday through Friday, 9:00–18:00 Bogota time
Benefits:
- 100% remote work
- Collaborative, creative environment with a focus on continuous improvement
- Contractor payment in USD
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