Business Operations – Junior Analyst
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Job Description
Jr. Analyst improving operations through no-code automations and data analysis. Supporting a Latin American technology and education company focused on talent and leadership development.
Responsibilities:
- Identificar ineficiencias en procesos internos y proponer oportunidades de mejora.
- Diseñar, implementar y mantener automatizaciones utilizando herramientas no-code / low-code.
- Optimizar workflows operativos para reducir tareas manuales y mejorar la productividad.
- Brindar soporte en la ejecución y coordinación de las operaciones diarias.
- Mantener actualizadas y organizadas las bases de datos y los pipelines comerciales.
- Gestionar información de leads, participantes y procesos internos, asegurando su calidad y consistencia.
- Recopilar, organizar y analizar datos para identificar tendencias y oportunidades de mejora.
- Elaborar reportes e indicadores que faciliten la toma de decisiones.
- Colaborar con diferentes equipos para entender necesidades operativas y traducirlas en soluciones prácticas.
- Documentar procesos, automatizaciones y procedimientos internos.
- Detectar errores o fricciones en los sistemas y proponer soluciones que mejoren la experiencia de los usuarios y participantes.
Requirements:
- Experiencia inicial o conocimientos prácticos en operaciones de negocio, automatización de procesos, análisis de datos o áreas relacionadas.
- Conocimiento de herramientas no-code / low-code, como Zapier, Make o similares.
- Manejo de Google Sheets o Excel para organización y análisis de información.
- Familiaridad con herramientas de CRM, gestión de bases de datos o plataformas operativas.
- Capacidad para identificar problemas y proponer soluciones prácticas.
- Perfil analítico, estructurado y con excelente atención al detalle.
- Capacidad de organización y seguimiento de múltiples tareas.
- Proactividad, autonomía y orientación a resultados.
- Facilidad para aprender nuevas plataformas y herramientas digitales.
- Buenas habilidades de comunicación y trabajo colaborativo.
- Interés por la automatización, la eficiencia operativa y la mejora continua.
- Disponibilidad para trabajar de lunes a viernes, de 9 a 18 h, horario de Bogotá, Colombia.
Benefits:
- 100% remote work
- Collaborative, creative environment focused on continuous improvement
- Contractor arrangement
- Payment in USD
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