Business Process Management Analyst
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Job Description
BPM Analyst at Amplify leading end-to-end process documentation and improvement initiatives. Collaborating to analyze workflows and identifying inefficiencies for strategic business objectives.
Responsibilities:
- Use the Process Maturity Model as the backbone for assessing process and functional-area maturity, standardizing evaluations and translating gaps into prioritized remediation roadmaps.
- Collaborate with key partners and subject matter experts to document and analyze processes and system functionality, identifying pain points, inefficiencies, and improvement opportunities.
- Coordinate and prioritize multiple projects in a fast-paced environment to deliver system enhancements and process improvements on time and on budget.
- Manage the complete project initiation lifecycle—analyze current state, define problems, establish goals, and secure stakeholder buy-in.
- Suggest future-state solutions that align with and support Amplify’s strategic business objectives.
- Ensure project success through leadership, mentorship, and strong cross-functional collaboration.
- Communicate solution objectives and success criteria while providing oversight to teams of up to 15 people, including SMEs, developers, and QA.
- Document business process requirements, assess process breakdowns and associated risks.
- Develop solutions or partner with technical implementers to ensure all business requirements are met.
- Track and communicate project status, risks, and decisions to leadership in an Agile, change-laden environment.
- Support Business Process Management Directors in assessing and improving functional area Process Maturity Levels.
Requirements:
- Bachelor’s degree or equivalent professional experience.
- Familiarity with Lean Six Sigma methodology and toolsets.
- 3+ years of experience in Business Process Management (BPM).
- 3+ years of experience evaluating business processes and leading improvement initiatives.
- Demonstrated experience creating project charters, documenting workflows, and performing root cause analysis.
- Proficiency with flowcharting tools and process mapping software.
- Ability to communicate complex technical information effectively to a non-technical audience.
Benefits:
- 401(k) plan
- competitive health insurance and mental health options
- basic life insurance
- paid time off
- parental leave
- access to best-in-class development programs
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