C&I Program Manager
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Job Description
Program Manager overseeing gas utility energy-efficiency and decarbonization programs at CLEAResult. Managing contracts, budgets, teams, compliance, reporting, and client delivery.
Responsibilities:
- Oversee all phases of client programs from inception to completion
- Manage gas-focused energy efficiency and decarbonization programs for leading gas utilities
- Navigate utility portfolio complexity and ensure regulatory compliance
- Ensure seamless program delivery and exceptional client satisfaction
- Manage multiple contracts and budgets totaling $2M–$3M annually
- Negotiate, execute, and oversee contracts
- Lead and develop program staff and direct cross-functional teams
- Coordinate resources across engineering, marketing, and software
- Monitor performance, report results, and maintain high customer service standards
- Review technical documents and compile data for invoicing and reporting
- Identify and escalate program issues and recommend process improvements
- Conduct client site visits primarily in Naperville, Illinois, and throughout the Nicor service territory
Requirements:
- 5–8 years of program management experience
- At least 2 years in people management
- Program Management experience in Energy Efficiency is a plus
- Proven ability to deliver excellent customer service and build strong client relationships
- Self-motivated, proactive, and able to work independently with a positive attitude
- Skilled at analyzing historical data to develop strategic plans and contingency solutions
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Salesforce/CRM experience is an asset
- If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations
- Must be authorized to work in the country where the position is located without employer sponsorship or support
- Successful hires must pass pre-employment checks
Benefits:
- Medical, Dental, and Vision Insurance
- Company-paid health care concierge service
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time
- Employee Recognition Program – convert recognition points into gift cards
- Employee Assistance Program
- Access to on-demand training courses
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