Call Centre Representative, Turkish Language
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Job Description
Call Centre Representative delivering high-quality customer service for Turkish market. Engaging in multiple communication channels and managing inbound and outbound calls.
Responsibilities:
- Provide exceptional service to customers
- Professionally handle inbound and outbound calls
- Resolve customer complaints promptly
- Provide information about websites and services
- Assist with additional project-related tasks
Requirements:
- Fluent in written and spoken Turkish
- English is preferred
- Experience in customer service
- Detail-oriented with strong organizational skills
- Able to adapt to flexible hours and shift-based schedules
Benefits:
- Comprehensive health insurance plans
- Generous vacation and sick leave policies
- Training allowances
- Financial support for professional development
- Monthly allowance for personal activities
- Badge system that rewards performance
- Team-building events
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