Campaign Execution Specialist
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Job Description
Campaign Execution Specialist providing solutions to customer queries and delivering marketing campaigns for a sports gaming house. Managing promotions and bonuses while evaluating customer activity.
Responsibilities:
- Deal directly & manage effectively all customer queries regarding promotions & bonuses
- Handle complaints and provide solutions related to bonuses
- Monitor and evaluate the activity of customers
- Provide accurate information regarding company's promotions
- Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools)
Requirements:
- At least 1 year of prior experience in a similar role within the iGaming industry
- Experience in using CRM tools/ campaigns is a plus
- Passion about sports and good understanding of online gaming products
- Fluency in both English and Portuguese language
- Flexibility to work on shift rotation 24/7
Benefits:
- Flexible work arrangements
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