Campaign Launch Specialist
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Job Description
Campaign Launch Specialist setting up and launching digital marketing campaigns for healthcare clients. Working with Facebook, email, and SMS marketing as part of a fast-growing medical device company.
Responsibilities:
- Set up and launch Facebook advertising campaigns for new clients, following a standardized checklist from start to finish
- Set up and launch email marketing campaigns for clients, including importing contact lists, configuring automations, and testing before sending
- Set up and launch SMS marketing campaigns for clients once all compliance requirements have been met
- Clean and prepare client contact lists before importing them into our marketing platform
- Test all campaign components before marking a launch complete to ensure everything is working correctly
- Send clients a confirmation when their campaigns are live and update internal records accordingly
- Communicate directly with healthcare providers to collect everything needed before their campaigns can go live
- Conduct video calls with clients who need step-by-step guidance completing pre-launch requirements, you will be on camera and should be comfortable walking non-technical clients through the process
- Follow up consistently until all requirements are met and document all communication in our CRM
- Escalate unresolved issues to the team lead after two failed follow-up attempts
Requirements:
- Excellent written and spoken English
- Experience in a client-facing or customer success role
- Hands-on experience with GoHighLevel
- Hands-on experience with Meta Ads Manager
- Experience with building, testing, and troubleshooting marketing automations and workflows
- Strong attention to detail - you find errors before they go live
- Available Monday-Friday, 9:00am-5:00pm EST
- Reliable internet connection and a quiet workplace for video calls
- Prior experience in a digital marketing agency
- Experience managing email deliverability and contact lists
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