Case Manager
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Job Description
Case Manager supporting the Pennsylvania Center of Excellence program. Coordinating client care and navigating community-based services in a remote capacity.
Responsibilities:
- Coordinate client care and service delivery through ongoing communication with healthcare providers, behavioral health professionals, community agencies, and support systems
- Conduct outreach and maintain regular contact with clients to support engagement in treatment and recovery services
- Assess client needs and assist with referrals to medical, behavioral health, housing, employment, transportation, social service, and recovery support resources
- Develop, implement, and monitor individualized care coordination plans
- Support clients in overcoming barriers to treatment, recovery, and overall wellness
- Collaborate with multidisciplinary treatment teams to ensure continuity and quality of care
- Assist with appointment scheduling, follow-up activities, and care transitions
- Maintain communication with referral sources and community partners as appropriate
- Document all client interactions, care coordination activities, and service plans in accordance with program standards and regulatory requirements
- Monitor client progress and identify opportunities for additional support services
- Participate in team meetings, case reviews, training programs, and professional development opportunities
- Maintain knowledge of available community resources and healthcare services throughout Pennsylvania
- Perform additional duties as assigned
Requirements:
- High School Diploma or GED required
- Associate’s or Bachelor’s degree in Human Services, Social Work, Psychology, Counseling, Healthcare, or a related field preferred
- Minimum of one year of experience in behavioral health, substance use treatment, mental health, healthcare, case management, or related services preferred
- Experience working with individuals experiencing substance use disorders preferred
- Valid driver's license preferred.
Benefits:
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
- And More!
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