Case Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Lead Care Manager coordinating comprehensive healthcare, behavioral-health, and social-support services for Vynca patients with complex needs. Managing care plans, referrals, records, outreach, and compliance remotely.
Responsibilities:
- Serve as the primary coordinator for clients with complex needs
- Partner with healthcare providers, specialists, pharmacists, social service agencies, caregivers, family support persons, and other care-team stakeholders
- Manage client cases and coordinate healthcare benefits
- Provide education and facilitate timely, cost-effective access to care
- Promote wellness, recovery, independence, resilience, and member empowerment
- Assess member needs across physical health, mental health, substance use disorder, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community services
- Oversee development of client care plans and goals
- Offer office-based, telehealth, or field-based services where members reside, seek care, or can access services most easily
- Connect clients with needed social services and supports
- Advocate for clients with healthcare professionals
- Use Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
- Conduct outreach and engagement activities and document activity in the CRM system
- Evaluate client progress and update SMART goals
- Provide mental health promotion
- Arrange transportation, such as ACCESS
- Complete documentation and outcome measures within care-plan timeframes
- Maintain current patient health records in the EMR and other business systems
- Complete monthly reporting for program compliance
- Attend assigned training
Requirements:
- 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
- Willing and able to work Monday-Friday, 8:30am-5:00pm Pacific Time, with flexibility for potential evenings and weekends
- Working knowledge of government and community resources related to social determinants of health
- Clean driving record, valid driver's license, and reliable transportation
- Excellent oral and written communication skills
- Positive interpersonal skills
- General computer skills and working knowledge of Google Workspace, MS Office, and the internet
- Bilingual English/Spanish preferred
- Applicants must reside in Arizona, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, or Washington
- Background check required prior to employment, potentially including drug test or other health screenings
- Employees in patient, client, or customer-facing roles must be vaccinated against influenza, subject to accommodation consideration
- Must complete identity and work eligibility verification using E-Verify upon hire
- Occasional travel may be required
- Ability to perform regular sitting, standing, walking, talking, listening, observation, computer work, and laptop/video-conferencing use; occasional lifting of items weighing 25 pounds or less
Benefits:
- Medical, dental, and vision insurance
- Income protection benefits
- Flexible PTO
- Company holidays
- 401(k)
- Wellness benefits
- Mileage reimbursement for field roles according to IRS guidelines
- Potential bonus
- Remote work arrangement
- Flexible scheduling for potential evenings and weekends
Similar Jobs
Access & Reimbursement Manager
Virtual Access & Reimbursement Manager supporting U.S. cardiovascular pharmaceutical patient access. Educating provider offices on payer requirements, reimbursement, prior authorizations, and patient support services.
RN Care Manager – Lead
RN Care Manager Lead coordinating complex member care for Humana/iCare’s Wisconsin Family Care Partnership program. Mentoring nurses and care coaches while coordinating medical, behavioral, and social services.
PMO Manager
PMO Manager building governance and leading procurement transformation programs at Sandisk, a global flash-memory and data-storage company. Managing portfolio visibility, tools, savings, and cross-functional execution.
Treasury Manager, Capital Markets
Treasury Manager leading debt facilities, cash forecasting, capital transactions, and pension oversight. Supporting Nielsen’s media insights business through executive reporting and financial risk management.
District Manager – Commercial Team
District Manager driving wastewater-treatment and specialty chemical sales for Cesco Solutions across British Columbia. Managing customer relationships, technical support, training, and regional growth.
District Manager
District Manager leading Gap Inc. retail stores across Rhode Island. Coaching General Managers, driving merchandising execution, customer experience, operational excellence, and profitable growth.
Facilities Manager
Integrated Facilities Manager governing outsourced facilities operations, maintenance, reliability, and compliance for Solventum’s healthcare manufacturing network. Driving standards, supplier performance, and continuous improvement across global sites.
Senior Manager, Provider Network Strategy
Senior Manager shaping Louisiana Medicaid provider network strategy at CVS Health. Driving network compliance, provider partnerships, market growth, and cost-effective member access.
Territory Business Manager
Territory Business Manager growing Zoetis’s dairy animal-health business across Twin Falls, Idaho. Managing producer, veterinary, dealer, and distributor relationships while driving sales and market share.
Market Development Manager
Market Development Manager driving medium-voltage solutions growth for ABB's utility-market business. Developing regional strategies, sales targets, customer initiatives, launches, and training.
Senior Lead Incident Manager, German
Lead Incident Manager resolving critical IT incidents for Deutsche Telekom IT Solutions Slovakia. Coordinating escalations, SLA compliance, diagnosis, and resolution with German and English stakeholders.
Talent Manager
Talent Manager owning structured, international recruitment for Panda Drum, the world’s biggest steel tongue drum brand. Managing pipelines, sourcing, screening, offers, and hiring-process improvements.
Senior Clinical Knowledge Base Manager
Senior nurse managing NantHealth’s oncology evidence libraries. Reviewing clinical research, guidelines, and medical policies to support utilization management, care quality, and reimbursement.
Clinical Knowledge Base Manager
Clinical Knowledge Base Manager developing and maintaining NantHealth’s oncology evidence libraries. Applying nursing expertise, guidelines, medical literature, and policy analysis to support healthcare utilization and reimbursement.
Regional General Manager
Floating Regional General Manager leading Northeast residential HVAC, plumbing, and electrical service partners. Owning local P&L, operations, growth, teams, and customer experience.
Facilities Manager
Facilities Manager scaling offices, virtual locations, leases, vendors, and mail operations for a nationally growing personal injury law firm. Leading reception teams and scalable workplace processes.
Behavioral Health Department Manager
Behavioral Health Department Manager leading pediatric mental health teams and therapy for Blackbird Health. Supervising clinicians and delivering evidence-based care to children and families across Pennsylvania.
Creative Resource Manager
Creative Resource Manager optimizing resource planning, ClickUp workflows, and AI automation for a growth marketing agency. Managing cross-functional delivery, project economics, and operational efficiency.
Nurse Care Manager
Nurse Care Manager coordinating patient-centered kidney care for Evergreen Nephrology. Managing care plans, transitions, clinical resources, and outcomes remotely during Central Time hours.
Regional Manager, EHS
Regional EHS Manager overseeing safety programs, compliance, and incident investigations at LRE’s U.S. wind, solar, and storage plants. Providing strategic leadership with frequent plant travel.