Caseworker
Posted 1hrs ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Caseworker supporting reimbursement documentation, case progression, and patient-access workflows for Cencora’s healthcare services. Resolving coverage issues and coordinating stakeholders on a 12-month contract.
Responsibilities:
- Assist reimbursement processes to enable timely, accurate, and consistent handling of coverage-related requests across customer operations and patient support workflows
- Coordinate benefits-related documentation, case updates, follow-up activities, and reimbursement support communications
- Resolve routine reimbursement issues, documentation gaps, and workflow exceptions
- Maintain accurate case records, reimbursement documentation, and system updates
- Monitor reimbursement trends, recurring issues, and escalation indicators
- Work with internal and external stakeholders to align communications, clarify reimbursement requirements, and support case resolution
- Contribute to process improvements, workflow updates, and operational readiness efforts
Requirements:
- High School Diploma/GED or equivalent experience required
- 2+ years of experience in reimbursement support, patient services, customer operations, healthcare support services, case coordination, claims support, or a related field required
- Certification in reimbursement support, patient access, customer support, service management, customer relationship management systems, or process improvement preferred
Benefits:
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
Similar Jobs
51d
SEN Caseworker 0-11, PFA & Tribunal
SEN Caseworker managing statutory EHCP assessments, annual reviews, and tribunal casework for Hampshire County Council’s SEND Service. Fully remote role serving children and young adults aged 0–25.
51d
69d
Caseworker – Outpatient
Geisinger Caseworker coordinating psychiatric, behavioral, and social care for Pennsylvania patients. Supporting treatment planning, referrals, insurance authorization, and transition or discharge planning.
69d
No more related jobs available.