Cash Posting Specialist
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Job Description
Cash Posting Specialist managing payments, adjustments, and resolving issues in receivables for a healthcare company. Ensuring efficient payment processes and documentation for financial accuracy.
Responsibilities:
- The Cash Posting Specialist is responsible for posting payments, adjustment and denials to ensure appropriate accounting of outstanding receivables.
- Identify payment trends and improper payments to ensure efficient resolution of issues.
- Review daily remittance batches and apply all payments, adjustments, discounts; Identify payors that are not paying according to contract, negotiation or fee schedules; Research and resolve issues identified via reports, email and assigned callback from various departments, when necessary.
- Research, document and resolve all incoming non-payment EOBs/ERAs, unapplied/unallocated receipts, missing payments, missing EOBs/ERAs, and correspondence.
- Review and enter daily total deposit in Cash Posting Spreadsheet against billing system reports to ensure there are no variances; Assist in reconciliation for closing the financial period, when necessary.
- Maintain current knowledge of contracts, fee schedules, policies and procedures relevant to the billing process.
- Report all payor issues or trends, lockbox and/or ACH issues to Lead/Supervisor.
- Other duties as assigned
Requirements:
- High school diploma or general education degree (GED); and one to two years’ related experience and/or training; or equivalent combination of education and experience
- 1-2 years’ experience working in the healthcare industry or accounts receivable field
- Billing and Collections experience; preferred
- Ten key experience
- Advanced customer service and phone skills
- Excellent organizational skills detail oriented, ability to prioritize and multi-task and meet deadlines.
- Strong interpersonal skills and a high degree of collaboration at all levels to assist with problem resolution.
- Intermediate Microsoft Office, including Word, Excel and Outlook
Benefits:
- For more information on our industry-leading benefits, please visit our benefits page here.
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