Cash Posting Specialist
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Job Description
Cash Posting Specialist processing and reconciling patient payments for Digitech, an EMS billing and revenue-cycle technology provider. Maintaining accurate client accounts remotely.
Responsibilities:
- Receive, process, and reconcile payments from electronic funds transfers, paper checks, and credit card transactions
- Accurately post payments and adjustments to patient accounts according to payer rules, internal procedures, and client-specific requirements
- Perform daily balancing of assigned client accounts
- Reconcile transactions against bank statements and related documentation
- Identify and resolve discrepancies, posting variances, missing payment details, misapplied funds, and other exceptions
- Maintain timely and detailed documentation of posting activities, reconciliations, and variances
- Collaborate with team members, supervisors, Billing, Payment Posting, and Client Support departments
- Support bulk reconciliations, process improvements, and new client onboarding projects
- Perform additional duties as assigned
- Report to the Manager of the Cash Posting Department
Requirements:
- High School Diploma or equivalent
- Previous experience processing payments, reconciling accounts, or working in cash posting or revenue cycle roles is preferred
- Strong multitasking ability with the capacity to manage high-volume, deadline-driven work
- Demonstrated ability to work collaboratively with internal teams and external partners
- Professional, courteous, and positive demeanor when interacting with clients, teammates, and other departments
- Ability to maintain composure and accuracy under pressure or during periods of high workflow
- High computer literacy, including comfort navigating multiple systems and working with dual monitors
- Strong follow-through and commitment to accurate, timely completion of work
- Solid mathematical skills and financial accuracy; ability to identify and resolve numerical discrepancies
- Dependable, punctual, and accountable, with a willingness to ask questions and seek clarification when needed
- Quick learner with strong attention to detail and a habit of maintaining clean, organized records
- Ability to independently manage all aspects of the job role, including required goals and business practices, in a remote environment
Benefits:
- Competitive salary, commensurate with experience
- Comprehensive benefits package
- 401(k) Plan
- 100% remote work
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