Claims Analyst III

Posted 6hrs ago

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Job Description

Claims Analyst III auditing claims, resolving payment discrepancies, and improving claims systems for Modivcare. Providing complex issue resolution, analysis, and junior-team mentoring.

Responsibilities:

  • Implement claims processes to maximize effectiveness and accuracy
  • Audit the accuracy of claims information entered in the system
  • Monitor the operation of claims systems
  • Develop solutions to claims issues and work with systems design to implement new features
  • Review claims for irregularities, accuracy, and completeness
  • Request additional information when necessary for claim processing
  • Coordinate and process documentation, invoice dispute resolution, and payment for accounts
  • Perform account analysis and research payment and account discrepancies
  • Identify and verify transactions and expedite resolution of claims issues
  • Handle complex issues and refer only the most complex issues to higher-level staff
  • Provide leadership, coaching, and/or mentoring to more junior team members
  • Participate in other projects or duties as assigned

Requirements:

  • Bachelor's Degree required, or equivalent combination of education and/or experience
  • Five (5) plus years of experience
  • Strong understanding of claims processing and ability to make informed decisions on claim eligibility
  • Excellent attention to detail and proficient data entry skills for accurate claim processing
  • Intermediate proficiency of Microsoft applications (Word, Excel, and Outlook)
  • Analytical mindset with the ability to interpret claim data and follow established guidelines
  • Excellent verbal and written communication skills to interact with superior customer-focused demeanor
  • Problem-solving abilities to address claim issues and resolve discrepancies
  • Ability to work independently and as a member of a team
  • Ability to accurately type 35 words per minute and use of 10-key

Benefits:

  • Medical, Dental, and Vision insurance
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee/Spouse/Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • Pre-Tax and Post-Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement
  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)