Client Experience Specialist
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Job Description
Client Experience Specialist providing IT sales support through timely responses and order management. Collaborating with teams to enhance customer experience and service efficiency.
Responsibilities:
- Responds timely to client requests and prompt placement of orders
- Provides timely quotes for customers
- Researches open orders and provide ETA information to clients
Requirements:
- Authorized to work for any employer in the U.S.
- Proactive communication to clients
- Understanding of shipment cutoff times
- Administrative support for open order tracking
Benefits:
- 401k plans
- Medical insurance
- Free therapy visits
- Mental health coaching and tools
- Meditation resources
- Generous paid time off including vacation and sick time, Wellness and Volunteer Time Off days
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