925 Remote Customer Success Manager Jobs
Explore top remote customer success jobs and find flexible roles such as client partner, account executive, account manager, customer success manager on Kickstart Remote. Work from anywhere and advance your career today!
Digital CRM Architect
Digital CRM Architect and Business Analyst designing Dynamics 365 Sales and Power Automate solutions. Leading CRM discovery, gap analysis, workflows, and functional architecture for an automation-led technology company.
Digital CRM Consultant – BA
Digital CRM Consultant leading CRM functional development with Dynamics 365 Sales and Power Automate. Supporting automation-led digital transformation for Fortune 500 clients.
Senior CSM, Charter
Senior Customer Success Manager owning charter-school networks for ParentSquare’s school-home engagement SaaS platform. Driving adoption, renewals, expansion, and customer advocacy.
Manager, Customer Success, Account Leaders – Product Operations
Customer success manager leading client relationships and product operations for Kobie’s enterprise loyalty solutions. Driving forecasting, governance, risk management, team development, and customer experience.
Senior Customer Success Manager
Senior Customer Success Manager owning renewals, adoption, and expansion for ChartHop’s HR platform. Advising HR, Finance, and People leaders on strategic workflows and outcomes.
Customer Success Manager
Customer Success Manager managing retention, renewals, adoption, and expansion for US customers of Cylindo’s 3D product visualization platform. Partnering across teams to drive measurable customer outcomes.
Digital Customer Engagement, eCommerce Specialist
Agilent Technologies digital engagement specialist expanding China customer coverage and eCommerce growth. Using analytics, AI, CRM, and digital channels to activate and retain customers.
Client Success Manager
Client Success Manager growing adoption and renewals for wealth management firms using Practifi, a Salesforce-based client management platform. Managing client health, training, releases, and expansion across a book of RIAs.
Partner Success Manager
Partner Success Manager supporting insurance partners using Coterie’s fast quoting platform. Managing onboarding, escalations, retention, and operational relationships across assigned accounts.
Customer Success Manager
Customer Success Manager building Support and Success structures for ProviPanda, an HR-tech sales job platform. Owning customer experience, processes, KPIs, and enterprise customer issues.
Founding Customer Success Manager
Founding Customer Success Manager owning onboarding, relationships, renewals, and CS processes. Supporting organizations using Fig to engineer and monitor SecOps infrastructure.
Vice President of Customer Success
Vice President building Fotokite’s global customer-success function for autonomous tethered aerial systems. Owning playbooks, telemetry-driven health tracking, strategic accounts, retention, and expansion.
Customer Success Manager
Customer Success Manager building support, onboarding, and customer-success operations for ProviPanda’s HR-tech sales platform. Managing customer experience, processes, KPIs, refunds, and cross-team feedback.
Customer Success Manager
Customer Success Manager coordinating customer service events for 626’s medical imaging equipment service business. Managing dispatches, SLAs, work orders, parts, billing communication, and escalations.
Customer Success Coach
Customer Success Coach guiding automotive dealers through Volie’s SaaS platform adoption. Analyzing metrics, coaching clients, and identifying expansion opportunities.
Customer Success Specialist – SaaS
Customer Success Specialist driving trial conversion, onboarding, and retention for a US-based SaaS platform serving restoration businesses. Managing high-volume outreach and HubSpot CRM activity remotely from the Philippines.
VP of Services, Customer Success, Support
VP leading post-sales customer success, services, and technical support for Cohere’s enterprise AI platform. Driving adoption, customer experience, lifecycle strategy, and executive customer advocacy.
Junior Customer Success Analyst – Onboarding
Analista de Sucesso do Cliente Júnior conduzindo onboarding de empresas na Caju. Gerindo carteiras, indicadores e relacionamentos para soluções brasileiras de benefícios corporativos.
Customer Success Manager
Customer Success Manager owning adoption, renewals, and expansion for Teamwork.com’s professional-services automation platform. Managing agency customers through data-backed outcomes and commercial retention strategies.
Customer Success Consultant, Software Solutions
Customer Success Consultant helping research institutions adopt Elsevier analytics and AI software. Advising customers on data, bibliometrics, workflows, adoption, and measurable research outcomes.
Remote customer success manager salary expectations & hiring insights
Looking to build your career in customer success?
According to our job data analysis, the average remote customer success salary is $957,772 per year, based on insights from over 1,218 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote customer success managers continues to grow rapidly, with top companies like DoiT International and WIN Home Inspection offering roles such as Client Partner and Account Executive.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Entry-level | $19 |
| Junior | $64,078 |
| Mid-level | $80,516 |
| Senior | $1,453,242 |
| Lead | $157,468 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (21.1%) as the must-have skill for remote customer success roles. Cyber Security (6.5%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
21.1%
6.5%
6.1%
6.0%
5.3%
Companies leading remote hiring
Organizations such as DoiT International (17), WIN Home Inspection (8), Content Conspiracy (8), Veeva Systems (7), and Deel (7) have published the most openings lately, offering a snapshot of the employers investing in distributed customer success talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed customer success managers openings, capturing 73.9% of the listings we track. 🇬🇧 United Kingdom adds another 7.8%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
181 listings
19 listings
19 listings
15 listings
11 listings
Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 87.9% of verified postings. Associate Degree requirements show up in 2.9% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
87.9% of postings
2.9% of postings
1.0% of postings
7.2% of postings
1.0% of postings
Ask our talent partners
FAQs about Customer Success
Quick answers we share most often with job seekers exploring customer success paths.
Question 1What skills do you need to get a remote Customer Success Manager job?
You need strong communication and relationship-building skills, along with technical knowledge. Familiarity with tools like SQL for data analysis, Azure for cloud services, or Tableau for reporting is a major advantage.
Question 2What qualifications do you need to get a remote Customer Success Manager job?
Most roles require a bachelor's degree in business or a related field and some customer-facing experience. Certifications in cloud platforms like Azure or cyber security principles can also strengthen your application.
Question 3What are the responsibilities of someone who does a remote Customer Success Manager job?
Your main tasks include guiding clients to achieve their goals with your product and proactively managing their accounts. You also analyze customer data to identify risks and create expansion opportunities.
Question 4What are the benefits of a remote Customer Success Manager job?
This role offers great flexibility and the chance to work from anywhere while building long-term client relationships. You also develop a versatile skill set that bridges business strategy and technical product knowledge.
Question 5What does a typical day look like for a remote Customer Success Manager?
A typical day involves video calls with clients, analyzing account health data in a CRM, and collaborating with internal teams. You might also build reports in Tableau to track customer engagement and product usage.
Question 6What tools do remote Customer Success Manager teams commonly use?
Teams regularly use CRM platforms like Salesforce, communication apps like Slack, and video conferencing tools. They also use analytics software such as Tableau and may work with cloud services like Azure.
Question 7How can you grow your career as a remote Customer Success Manager professional?
You can advance by specializing in a high-demand industry like cyber security or mastering technical skills like SQL. Pursuing leadership roles or moving into strategic customer success management are common growth paths.
Question 8Why is Customer Success Manager important in remote-first companies?
This role is vital for building strong client trust and ensuring product adoption without in-person contact. Customer Success Managers directly influence client retention and revenue growth in a distributed work model.