Clinical Account Associate
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Job Description
Clinical Account Associate working to drive customer adoption of Tempus products in the healthcare sector. Collaborating with sales teams and managing clinical orders in the community.
Responsibilities:
- Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.
- Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives
- Identify opportunities with existing customers on the use of Tempus algorithmic tests and add ons.
- Collaborate with Clinical Account Executives on upsell opportunities for various products
- Drive customer adoption of online ordering through the Tempus Hub and EMR integrations
- Identify and develop partnering opportunities between prospective oncology clients and Tempus.
- Promote and drive compliance with new web-based molecular information tools for all clients.
- Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership
- Monitor performance of sales to ensure objectives are met
- Develop and implement a comprehensive business plan for the territory
- Build and maintain relationships with physicians and office staff to drive clinical orders in the community
- Build and maintain relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement
- Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts
- Coordinating Medical Affairs report review with physicians after clinical orders
- Order Kit and literature replenishment at accounts
- Identifying and attending approved local conferences
- Working with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients
Requirements:
- B.S. in biology, life science, business or marketing
- Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations OR general clinical experience
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Professional development opportunities
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