Clinical Account Manager
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Job Description
Clinical Account Manager growing Pentec Health’s renal nutrition therapy business near Richmond. Managing dialysis relationships, referrals, patient census, and customer education.
Responsibilities:
- Manage current business by meeting and exceeding goals
- Educate clinicians in determining eligible patients for Pentec Health therapies
- Increase census and manage existing business while enhancing customer service
- Create and maintain consultative relationships with Dialysis Unit personnel, including RDs, RNs, Unit and Facility Managers, Social Workers, and Nephrologists
- Maintain and expand patient census for IDPN and IPN therapies in the assigned territory
- Collaborate with Pentec Health departments to maximize customer satisfaction and business results
- Increase referral growth in existing accounts and expedite conversion of referrals to starts
- Conduct customer visits and communicate with customers, Customer Service, and other internal functions
- Participate in local and regional conferences
- Educate nephrologists and dialysis unit personnel about services and supporting resources
- Coordinate educational programs for current customers
- Perform additional sales activities regarding expansion offerings within the Clinical Nutrition business line
- Complete other assigned duties and special projects
Requirements:
- Bachelor’s degree or equivalent professional/clinical work experience
- Minimum 3 years of sales experience, preferably in the healthcare industry
- Registered Dietitian or Registered Nurse with at least 2 years practical experience in renal nutrition/dialysis is a plus
- Valid State Driver’s license with proof of state minimum vehicle insurance
- Exceptional performance in sales or customer service
- Ability to work independently and as part of a team
- Strong interpersonal skills
- Strong oral and written communication skills
- Excellent planning, organizational, time management, and problem-solving skills
- Detail oriented with impeccable follow-up skills
- Proficiency in Microsoft Office including Word, Excel, and PowerPoint
- Must be located near Richmond, VA
- Ability to work hours of operation 8:30–5:00 pm
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- 401k match
- PTO
- Paid holidays
- Disability insurance
- Life insurance
- Employee assistance
- Flexible spending account or health savings account
- Other additional voluntary benefits
- Comprehensive compensation package
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