COCO Manager
Posted 2hrs ago
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Job Description
COCO Manager overseeing bp’s company-operated retail sites in Spain. Leading HSSE, financial, operational, customer and people performance across a multi-site portfolio.
Responsibilities:
- Manage a portfolio of company-operated sites to deliver performance against HSSE, customer, financial and people measures
- Lead, mentor and develop Site Managers and site teams
- Develop frontline teams across recruitment, onboarding, retention, recognition, training and capability development
- Ensure sites comply with bp operational procedures, policies, HSSE requirements and brand standards
- Drive performance improvements across fuel, convenience and foodservice using KPI management and execution excellence
- Improve site profitability through sales growth, cost control, labor model optimization, waste management and retail asset utilization
- Drive continuous improvement in customer experience, operational standards, compliance and business performance
- Build and maintain a strong safety culture and ensure legal, regulatory and company compliance
- Exercise autonomy, judgement and decision-making across operational, people and business matters
- Manage operational incidents, compliance findings and audit actions
- Build relationships with key partners and collaborate across functions
- Lead implementation of strategic business initiatives and operational change programs
- Report to the Field Operations Manager and work with Operations Support, Commercial, Convenience, Assets, Marketing, People & Culture and other support teams
Requirements:
- Higher Education Degree strongly preferred
- Significant Retail Operations experience, including field / multi-site management
- Experience leading, coaching and developing large frontline teams
- Proven track record of delivering safety, financial, operational and people performance
- Broad understanding of Retail business processes and performance drivers
- Experience leading site staff, including labour performance, staff engagement and people processes, in coordination with P&C advisory
- Strong partner and relationship management capability
- Up to 75% travel should be expected
- Employment may be contingent upon local policy requirements, including pre-placement drug screening, medical review of physical fitness, and background checks
Benefits:
- Open and inclusive culture
- Great work-life balance
- Learning and development opportunities
- Life and health insurance
- Medical care package
- Flexible working options
- Collaboration spaces in a modern office environment














