Commercial Account Manager
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Job Description
Commercial Account Manager at Procore acting as main contact for strategic accounts. Collaborating with teams to drive customer retention and upsell opportunities.
Responsibilities:
- Serve as the main point of contact for your geographic based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer’s attachment to Procore
- Work cross functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell)
- Research accounts, identify key champions, generate interest, and obtain business requirements
- Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
- Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
- Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
- Achieve or exceed monthly and quarterly targets
- Coordinate internal resources to solve client’s issues and execution of service agreements
- Periodic travel to client onsite visits
Requirements:
- 5+ years of demonstrated successful software sales, preferably B2B
- Experience using a consultative, solution-based sales methodology desired
- Proven record of success in an inside sales based selling model
- Ability and resilience to work in a fast-paced sales environment
- Ability to develop trusted relationships
- Post-sale revenue expansion experience preferred
- Proficiency with Microsoft Office products and online collaboration tools
- Experience with CRM and opportunity management systems, preferably Salesforce.com
- Proven ability to develop and manage pipeline and forecasting.
Benefits:
- Generous paid time off and leave options
- Healthcare coverage
- Career development programs
- Equity Compensation
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