Commercial Solutions Engineer
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Job Description
Solutions Engineer working with sales to provide technical leadership throughout the sales process. Empowering teams through innovative Smartsheet solutions and driving revenue growth.
Responsibilities:
- Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
- Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
- Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
- Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth
- Grow and maintain knowledge for all Smartsheet products, services, and competitors
- Participate in cross-functional and department-wide projects that support strategic initiatives
- Provide feedback to Product teams to ensure that our solutions continue to align with customer needs
- Periodically travel to customer sites as a technical subject matter expert
Requirements:
- At least 1-3 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
- Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
- Experience leveraging & positioning AI during sales cycles
- Proven track record selling into multiple lines of business
- Strong technical skills and comfort working in ambiguous and high-pressure situations
- Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
- Knowledge of project management methodologies and their practical business applications
Benefits:
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
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