Connectivity Certification Analyst – EMEA, KRK
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Job Description
Connectivity Certification Analyst specializing in facilitating custom API solutions for hospitality technology. Collaborating with multiple teams to ensure certification standards and ongoing integration performance.
Responsibilities:
- Facilitate custom API solutions across customers, partners, and internal teams.
- Onboard new API connectivity partners and customer, ensuring consistent certification standards and best practices.
- Ensure the ongoing success and performance of existing integrations.
- Collaborate with Sales and Account Management to support new and existing partner opportunities.
- Work closely with Product and Engineering teams to troubleshoot integration product functionality, testing and defect remediation.
- Deliver customer and partner satisfaction through strong collaboration, transparency, and technical leadership.
Requirements:
- 4+ years of API and integration experience
- Four-year college degree or relevant experience in a related field
- Experience in Hospitality or Travel Distribution industry preferred
- Strong working knowledge of Aven Hospitality products and services
- Proven experience in API quality assurance and certification processes
- Experience with SaaS solutions
- Strong experience with OTA, HTNG, Opera OHIP and OXI standards is preferred
- Familiar with technical specifications
Benefits:
- Very competitive compensation
- Generous Paid Time Off (25 PTO days)
- 8 Hours of Volunteer Time Off (VTO)
- Comprehensive medical, dental and Wellness Program
- 12 weeks paid parental leave
- Infrastructure that allows flexible working arrangements
- Formal and informal reward, recognition and acknowledgement programs
- Engaging employee development events
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